Tennis Front Desk

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at !

Job Summary :

Responsible for promoting the game of tennis and pickleball, as well as the Club, while delivering exceptional service and supporting racquet shop operations. Duties include accurately processing transactions at the register and checking in all tennis and pickleball players. This role is also responsible for completing daily assignments and end-of-shift tasks. Reports directly to the Tennis Shop Manager.

Day-to-Day :

• Provide efficient and friendly customer service in the Pro Shop, including checking in all tennis and pickleball players.
• Accurately ring up lessons, court fees, and merchandise while following proper cash handling procedures.
• Actively promote tennis / pickleball programs and maintain a high standard of professionalism and service.
• Respond to inquiries, schedule lessons, and manage court reservations for Members and Guests in person and over the phone in a courteous manner.
• Keep the Pro Shop neat, organized, and well-maintained at all times.
• Ensure completion of all daily assignments in designated areas.
• Assist Members and Guests professionally, handling last-minute requests or changes as needed.

About You :

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Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.