Maintenance Supervisor

The Neiders CompanyLas Vegas, NV, US

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Job Description

About Us

Founded in 1989, The Neiders Company is a fully integrated real estate investment firm based in Seattle, Washington. We currently own and operate over 85 apartment and extended-stay communities throughout the Pacific Northwest and Southwestern United States. Our commitment to accountability and legendary service drives our success, and we are seeking a hands-on, safety-conscious Maintenance Supervisor to support one of our weekly stay properties —a setting that requires operational agility, strict security protocols, and a customer-first approach.

Job Overview

As the Maintenance Supervisor for a weekly stay property, you will lead all maintenance operations in a fast-paced, high-demand environment . This role requires proactive problem-solving , effective communication, high sense of urgency, and the ability to manage a diverse and transitional guest population . You will be responsible for ensuring the safety, cleanliness, and functionality of the property while maintaining the highest standards of service and professionalism.

Key Responsibilities

Accountability & Operations

Oversee all maintenance tasks, including unit turnover, repairs, preventive care, and emergency response.
Maintain organized records of work orders, inspections, materials, and inventory.
Respond quickly to urgent maintenance needs common in transient occupancy settings.

Customer Service & Resident Support

Provide legendary customer service, balancing professionalism with assertiveness when handling guest issues.

Communicate clearly with guests and management regarding maintenance timelines and expectations.

Foster trust and consistency through visibility, availability, and responsiveness.

Team Supervision & Leadership

Ensure all work meets quality, safety, and regulatory standards with minimal downtime.

Lead, train, support and set clear expectations around safety, performance, and quality standards.

Cultivate a work environment that is respectful, efficient, and compliant with property policies.

Safety, Security & Compliance

Support security efforts aligned with high-security operational standards.

Conduct regular safety inspections and promptly address hazards or violations.

Partner with property leadership in crisis response or safety escalations as needed.

Turnover & High-Volume Maintenance

Manage quick unit turnovers with attention to cleanliness, functionality, and readiness.

Coordinate closely with housekeeping and front desk to maintain daily operational flow.

Monitor wear-and-tear trends in a short-term stay environment and implement preventive strategies.

Qualifications

High school diploma or equivalent; vocational or technical training preferred.

5+ years of property maintenance experience, including 2+ years in a supervisory role.

Proficiency in HVAC, electrical, plumbing, appliance repair, and general construction.

Experience working in high-security, high-turnover housing or hospitality preferred.

Strong organizational, communication, and interpersonal skills.

Ability to work evenings, weekends, and on-call as needed.

Must have reliable transportation and valid driver’s license.

Why Join Us?

We offer a strong compensation and benefits package, plus the chance to make an impact at a mission-driven company that values hard work and integrity.

Full benefits : Medical, Dental, Vision

Matching 401(k)

15 days PTO, 8 Paid Floating Holidays

Housing discounts at TNC properties

Recognition programs through Nectar & Gifted

Employee Assistance Program

Career advancement opportunities

Discounts through MetLife

Join us in shaping a safe, efficient, and guest-centered environment where every stay feels like home.

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Maintenance Supervisor • Las Vegas, NV, US