Part Sales Specialist

About Oshkosh AeroTech an Oshkosh company

Oshkosh AeroTech is a leading provider of aviation ground support products gate equipment and airport services to commercial airlines airports air-freight carriers ground handling and military customers. Oshkosh AeroTech offers products that make a difference in peoples lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry including LEKTRO JetAire JetPower AmpTekÔ Jetway and more.

As a Sr. Parts Sales Representative you will be the go-to resource for customers needing parts and support. Youll handle inquiries by phone and email research equipment specifications to identify the right parts and prepare quotes and orders using internal this role youll manage returns track shipments and keep accurate records in Salesforce all while working closely with teammates to resolve issues and support warranty processes. This position is ideal for someone with mechanical aptitude and strong customer service skills who enjoys solving problems and keeping equipment in the field running smoothly.

Your Impact

• Respond to customer inquiries via phone and email including requests for price quotes purchase orders and equipment part research.
• Collect unit serial numbers to access build specifications and identify the correct part needed.
• Confirm customer account status provide pricing and create official quotes through Salesforce.
• Coordinate orders with internal teams; enter orders into the ERP system and support resolution of any shipping or delivery issues.
• Handle returns by issuing RMAs documenting reasons (unused damaged defective or warranty-related) and ensuring proper routing through shipping QC or warranty teams.
• Support internal customers including global locations by researching outdated or infrequently purchased parts and working with purchasing to update costs.
• Maintain accurate records of all customer communications quotes and orders in Salesforce.
• Provide customers with tracking information invoices or order documentation as needed.
• Collaborate with onsite team members to conduct manual research in documentation and filing systems when electronic records are incomplete or outdated.
• Partner with field service and internal departments to support warranty processes ensuring timely and accurate resolution.

Minimum Qualifications

Standout Qualifications

Pay Range :

$56600.00 - $88400.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range individual pay is determined by various factors including the scope and responsibilities of the role the candidates experience education and skills as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process please contact us at

Oshkosh Corporation is a merit-based Equal Opportunity opportunities are open for application to all qualified individuals and selection decisions are made without regard to race color religion sex national origin age disability veteran status or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with Oshkosh Corporations legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be U.S. Persons as defined in these regulations. Generally a U.S. Person is a U.S. citizen lawful permanent resident or an individual who has been admitted as a refugee or granted asylum.

Required Experience :

IC

Key Skills

Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 56600 - 88400