Intake Specialist

About Recovery Works Healing Center

Recovery Works Healing Center is a purpose-driven provider of behavioral health services dedicated to empowering individuals facing addiction and co-occurring mental health challenges. Through compassionate comprehensive and personalized care we guide clients from darkness into light with evidence-based treatments supportive housing and youth-focused services. Our vision is to create a community where everyone has access to the resources needed to achieve recovery resilience and holistic well-being.

Our valuesCompassion Integrity and Personalized Careshape every aspect of our work and ensure we provide the highest quality support to those we serve.

The Opportunity

We are seeking a compassionate and detail-oriented Intake Specialist to join our Admissions and Clinical Services this full-time on-site role you will serve as the first point of contact for new clients conducting intake screenings gathering essential information and coordinating with clinical staff to ensure smooth and timely admissions. This is an excellent opportunity to make a direct impact on client care and recovery in a supportive mission-driven environment.

What Youll Do

Client & Clinical Support

• Greet clients families and referral sources with professionalism and empathy.
• Conduct intake interviews collecting demographic clinical and insurance information.
• Explain program expectations policies and procedures to clients and families.
• Collaborate with clinical and medical staff to coordinate admissions and initial service needs.
• Identify urgent client needs and escalate appropriately for assessment or intervention.
• Assist with scheduling assessments orientations and initial treatment services.

Administrative Support

Why Join Recovery Works Healing Center

Requirements

Benefits

Required Skills :

Ability to work full-time on-site. High School Degree / Associates Degree (preferred) AOD and MH treatment knowledge (preferred) Education and training on 42CFR / HIPAA. CPR / First aid training. Phone systems and operating interoffice intercoms. Eligibility and risk factors for potential clients. Knowledge of clerical procedures and systems such as word processing excel and other word processing systems. Knowledge on filing and record keeping. Knowledge of clinical and medical terminology. Knowledge of workplace violence prevention. Knowledge of suicide / self-harm prevention.

Required Education :

High School Degree / Associates Degree (preferred)AOD and MH treatment knowledge (preferred)Education and training on 42CFR / HIPAA.

Key Skills

Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS

Employment Type : Full Time

Experience : years

Vacancy : 1