Credit Collection Specialist

Description

This position is responsible for the collecting of past due investor, portfolio, small business and consumer real estate loans.

The Credit Collection Specialist assists in the collection of past due installment loans, Home Equity lines of credit, credit cards, Home Mortgages and charged off checking accounts. The role may also assist with collection efforts Small Business Banking loans and Visa business credit cards. Complies with investor servicing requirements and status reporting to investors. Implements loss mitigation activities when appropriate. Accurately documents conversations and reasoning behind actions taken. Assists in the collection of accounts that have been charged off.

Location : 717 W Sprague Ave, Spokane, WA 99201

Schedule : Monday thru Friday, Dayshift hours. Eligible for a hybrid schedule after initial training.

Essential Functions

• Contacts delinquent customers by phone and mail
• Recommends legal action where appropriate
• Meets deadlines with respect to investor requirements on delinquent RE loans
• Works in the recovery of bad debt and charged off loans

Real Estate Loans

Recommends loss mitigation procedures to prevent foreclosure, as appropriate.

Recommends loss mitigation efforts and / or re-structuring options

Requirements

Pay Range : $19.8708 - $29.8329

The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

What Our Culture Can Offer You :

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work / Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.