Nordic Speaking Customer Service for Energy (Oil & Gas) industry

Nordic Speaking Customer Service Professional

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language abroad, specializing in various industries including social media, gaming, healthcare, and energy. We are currently seeking a Nordic Speaking Customer Service professional for the Energy (Oil & Gas) industry. This role is ideal for individuals who are passionate about delivering exceptional customer service while communicating effectively in their native Nordic language. The successful candidate will join a dynamic team, representing major industry players and ensuring that customers receive the highest level of support. At Patrique Mercier Recruitment, we take pride in our comprehensive recruitment process, diligently matching the best candidates with the right employers to build successful careers overseas. This job provides an exciting opportunity to develop your skills in a global organization, where you will be an integral part of enhancing customer satisfaction. If you have a strong background in customer service and are eager to bring your expertise to the energy sector while working in an international environment, we want to hear from you!

Responsibilities

• Provide exceptional customer service in Nordic languages via phone, email, and chat channels.
• Address customer queries and resolve issues related to energy services promptly and professionally.
• Effectively communicate product and service information to customers to enhance their experience.
• Maintain a high level of product knowledge to troubleshoot and assist customers effectively.
• Record and document customer interactions in the CRM system accurately.
• Collaborate with team members and other departments to ensure seamless service delivery.
• Participate in training sessions to improve own skills and stay updated on industry developments.