10465 - Client Engagement Manager, CMC (Connected Car and Mobility)

Job Description

Job Description

Purpose :

Serve as a single point of contact for CCS (Connectivity Car Service) and Mobility service-related inquiries and requests from clients and partners. Facilitates and lead new service-related contract development / amendments with clients, HMG affiliates and partners. Engage in all aspects of client and partner interactions, collaborate with the Procurement team to manage vendor contracts and relationships, creation / negotiation with client companies, coordinate with all internal departments for client proposal creation, and provide consulting service to client companies.

Essential Functions :

• Lead various projects related to account management, client service, and partner management.
• Create / manage customer pricing model align with company's strategic direction
• Create / manage wireless usage forecast model based on new services and vehicle volume.
• Manage subordinate Business Analysts, as applicable
• Staying abreast of service implementation and business operation status, keep clients informed and stay up to date with their connectivity service status
• Functions as a key advocate for Client Business Units (CBUs); Serve as a single point of contact for connectivity service-related inquiries and requests from clients
• Coordinate with all internal departments for client proposal creation.
• Act as a consultant to assist other Hyundai Motor Group (HMG) client companies to enhance their telematics service.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Basic Requirements :

Salary Range : $103,170 to $158,873

Powered by JazzHR

w1o4H2m3G5