Hospice Community Relations Representative- Augusta

Community Relations Representative

We have a new and exciting opportunity for a Community Relations Representative. We are looking for a driven sales professional who will develop early and appropriate referrals by creating and sustaining business partnerships with referral sources to drive growth in our Hospice business.

Key Responsibilities :

1. Develops, implements, and evaluates quarterly and annual territory plans, strategies and actions to achieve budgeted targets.

2. Analyzes territory, establishes sales goals, and together with sales manager, writes sales plan.

3. Develops business relationships by making effective sales contacts, meetings, and presentations.

4. Builds relationships with the PruittHealth Hospice staff to ensure effective communication with referral sources.

5. Builds relationships with partners from other PruittHealth divisions to identify opportunities to collaborate and keep patients within Pruitt's continuum of care.

6. Identifies key referring physicians, builds the PruittHealth Hospice brand, and identifies opportunities to increase referral volume from these offices.

7. Identifies key referring personnel in hospitals, nursing homes, and managed care operations, along with opportunities to increase referral volume from these sources.

8. Basic knowledge of insurance companies and other payer sources.

9. Supports and participates in promotional activities, sales campaigns and other growth initiatives.

Knowledge, Skills, Abilities :

Demonstrates principles of the sales process in a healthcare environment.

Able to manage a territory, conduct sales calls and presentations, and generate referrals by building long term business relationships.

Able to develop clinical knowledge base to support sales activities.

Effective verbal and written communicator, including ability to communicate with the different disciplines in the healthcare field.

Able to identify and develop new referral sources.

Familiar with MS Office Suite (primarily MS Excel, MS Word and MS PowerPoint).

Comfortable with virtual working tools and videoconferencing software (Webex, Google Meet, Zoom, MS Teams).

Able to master additional professional software.

Maintains professional and clinical competence.

Participates in center / agency surveys (Licensure / JCAHO) and any subsequently required reports.

Attends and participates in mandatory in-services.

Honors patients / residents' rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints.

Complies with corporate compliance program.

Reports job-related functions / tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary.

Follows established safety regulations, to include fire protection and prevention, smoking regulations, infection control etc.

Performs other related duties as necessary and as directed by supervisor.

Minimum Education Required :

Bachelor's Degree highly preferred

Extensive relevant industry experience with (2) years of college or business school and / or equivalent combination of experience and training.

Minimum Experience Required :

Familiarity with healthcare landscape and sales processes

Two (2) year experience in Healthcare Sales / Marketing, or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities

Minimum Licensure / Certification Required by Law :

N / A

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