About Grocery Outlet :
- Our Mission : Touching lives for the better
- Our Vision : Touching lives by being the first choice for bargain-minded consumers in the
- Our Values & Behaviors : Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service
About the Team :
The Grocery Outlet Store Support team is here to enable our Independent Operators and Aspiring Operators in Training (AOTs) to be successful Operators. We do this by providing world-class Project Management, Training, Communication, and Support services so our Independent Operators can focus on what matters : their families, business, customers, and communities. We build strong relationships with our Operators by being transparent and collaborative in all that we do and by looking for ways to improve the operator experience continuously.
About the Role :
The Operator Communications Specialist will collaborate with various teams throughout the organization to craft and deliver impactful, clear, and concise communications that support our existing Operators (IOs) and Aspiring Operators in Training (AOTs). Seeking a strong writer and editor with project management experience, an operational mindset and eye for detail. This position reports to our Manager, Field Communications.
Responsibilities Include :
Creating and implementing compelling communications that effectively deliver the messageManaging assigned projects to ensure that internal procedures such as timelines, edits, etc. are completedReviewing, editing, and publishing Operator-facing communication submissions to ensure communications are impactful and aligned with our desired toneDesigning, writing, editing, and publishing Operator NewsletterPartnering with internal business partners to understand key programs and / or change management initiatives – this is a core responsibility.Partnering with management to identify opportunities for continuous improvement and innovative ways to communicate topics to operatorsSupporting planning and execution of various Operator events10% travel required throughout the year for store visits and various meetingsAbout The Pay :
Base Salary Range : $73,000 - $85,000 Annually401(k) Profit SharingMedical, Dental, Vision & More!Final compensation will be determined based upon experience and skills and may vary based on locationAbout You :
2-3 years of experience in field / corporate communications, retail operations, or related disciplineBachelor’s degree in communications, journalism, or a related field, or equivalent experienceSolid written and verbal communication skillsDesire to be creative, learn, and iterate based on successes and failuresHigh level of ownership and problem-solving skillsHigh degree of accuracy, strong attention to detail, and an eye for catching spelling, grammar, and sentence structure errorsAbility to understand and interpret functions and systems used by the storesAbility to thrive in a highly collaborative, feedback-rich environmentStrong communication skills and ability to adjust communication to audience needsStrong organizational skillsAbility to build relationshipsA great sense of humor and a team playerProficient in Microsoft Office applications and Adobe Editor preferredExperience with email platformsExperience with graphic design tools, such as Canva, is preferredExperience building compelling PPT decksWorks quickly with a sense of urgency