Claims Assistant

General

Job Title : Claims Assistant

Division : Beazley Shared Services

Reports To : As per Beazley's organisation chart

Key Relationships : Claims staff, underwriters, other staff, brokers, external clients and service providers

Job Summary : To ensure the timely and accurate administration and processing of claims in order to help achieve the Beazley vision of being the highest performing specialist insurer. This will be done through proactively assisting Claims Managers in their management of claims, so as to achieve high levels of satisfaction for the insured and broker through high quality claim management, resolution and excellent client service.

FLSA : Non-Exempt

Key Responsibilities :

Provide organisational and administrative support to Claims Managers, specifically :

• Assist the Claims Managers by preparing documentation to help them evaluate and report on specific claims.
• Where necessary, produce and maintain spreadsheets, bordereaux and databases to enhance data presentation, analysis, and storage.
• Liaise with service providers, brokers and other stakeholders to support the effective management of claims.
• Where appropriate, assist in the review of claims.
• Assist with the necessary auditing and reviewing of internal and external claim files.
• Participate in cross-team and intra-team projects, as required.
• Provide input to underwriters during the review of existing Insureds' claims experience.
• Comply with standards for timeliness of contact, follow-up and payments.
• Prepare claims summaries and respond promptly to reinsurance queries.
• Build effective working relationships with other team members.
• Identify and / or respond to requests for support for assistance from the wider group.
• Promote the Beazley brand of excellence and professionalism in client service and build positive relations with our brokers and insureds.

Authority & Minimum Standards observance

Conflicts of Interest

Personal Development

At Beazley we are committed to doing the right thing because it is the right thing to do. It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley's core values and behaviours - PIED and Being Beazley.

Personal Specification :

Education and Qualifications

Skills and Abilities

Knowledge and Experience

Aptitude and Disposition

Competencies

Who We Are :

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and / or personal development. Our Employee Networks include :

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as :

The Rewards

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $53,000-$56,000 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.