Carryout Specialist
Our Carry-out Specialists provide excellent guest service over the phone and in person. Answer incoming calls to the restaurant and provide appropriate service.
Responsibilities
- Greet guests as they enter the restaurant and seat them as needed.
- Provides menus and takes orders over the phone or in-person, or through a mobile device.
- Responsible for handling all To-Go, Curbside, and third party delivery orders.
- Ensure all food items ordered are included and meet food presentation standards, provide garnishments, utensils.
- Process transactions within the point of sale system accurately.
- Maintain the cleanliness and sanitation of the counters, main entrance, and Lobby.
- The ability to thrive in a fast-paced environment.
- Responsible for restocking of carry out items beginning and end of shift.
- Maintain a positive, courteous, and upbeat attitude with a sense of urgency.
- Work as a team to help out where needed.
Qualifications :
Excellent communication skills.Knowledge of POS or similar and tablet is a plus.Previous host / cashier experience in restaurant or hospitality is a plus.Must be able to work different shifts, including holidays, nights and weekends.Must be able to carry trays or supplies.Must have the ability to communicate clearly, answer questions, and make suggestions.IHOP - 36-243
588 S Alafaya Trail, #60, Orlando, FL, 32825