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Restaurant Manager
Restaurant ManagerCounter Service - W 14th St • New York, NY, US
Restaurant Manager

Restaurant Manager

Counter Service - W 14th St • New York, NY, US
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Counter Service is an   innovative, chef-driven restaurant brand   founded by   Steve Ells , the visionary behind   Chipotle , in collaboration with acclaimed   Chef Andrew Black . After the success of our first location, we are expanding to   three additional restaurants   in NYC. We are passionate about   high-quality food, operational excellence, and creating a welcoming, fast-paced dining experience .

We are seeking an   experienced and dedicated Restaurant Manager   to lead our growing team. This role is responsible for the   day-to-day operations   of the restaurant, ensuring   smooth service, team leadership, and adherence to our high standards   of food quality, cleanliness, and customer service. Experience with catering operations is a plus. While not required, familiarity with managing catering orders, logistics, or special events would be beneficial as we continue to expand this part of the business. The Restaurant Manager will directly   manage the crew, oversee shifts, and ensure all NYC health and safety standards   are met.

What You'll Do

  • Team Leadership   – Hire, train, manage, and develop restaurant crew members to ensure   top performance
  • Daily Operations   – Oversee all aspects of service, ensuring smooth restaurant   operation from opening to closing
  • Shift Management   – Handle   scheduling, shift coverage , and step in as needed during busy periods
  • Customer Experience   – Ensure every guest receives   exceptional service , resolving issues as they arise
  • Problem-Solving   – Address staffing, operational, and customer-related issues   in real time   and within budget
  • Food Quality & Safety   – Maintain   high food safety standards , ensuring full compliance with   NYC health regulations
  • Restaurant Maintenance   – Keep the restaurant   clean, organized, and well-stocked
  • Cash & Inventory Management   – Oversee   POS operations, cash handling, and inventory control
  • Health & Safety Compliance   – Ensure adherence to   all sanitation and safety protocols

What We're Looking For

  • 3+ years of restaurant management experience   (quick-service, fast-casual, or full-service)
  • Proven   leadership skills   with the ability to   motivate and manage a team
  • Strong understanding of   restaurant operations , including staffing, inventory, and customer service
  • Excellent   problem-solving   and   decision-making   abilities in a   fast-paced environment
  • Experience using   restaurant technology systems   (POS, scheduling software, inventory tracking)
  • Ability to   work a flexible schedule , including weekends, nights, and holidays
  • Must have   NYC Food Protection Certificate   and   NYC Food Handlers Certificate   (Required)
  • Strong   English communication skills   (verbal & written)
  • Why Join Us?

  • Competitive salary   with   weekly pay
  • Health & dental insurance
  • Paid time off
  • Career growth opportunities   – be part of a   fast-growing, chef-led restaurant brand
  • Employee referral bonuses
  • Join Our Team!

    If you're ready to   lead a high-performing team   in a   fast-growing, chef-led restaurant brand , apply today! After applying, you'll receive an email with   next steps to schedule an interview .

    Counter Service, a Kernel Foods Inc brand, is an equal opportunity employer that values diversity and inclusivity.

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    Restaurant Manager • New York, NY, US

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