Operations Coordinator

Job Description

Job Description

Job description

Key Responsibilities :

• Monitor and process daily One Call (811) tickets, ensuring all requests are acknowledged, tracked, and completed in a timely manner
• Communicate with field teams, subcontractors, and utility companies to coordinate safe digging activities and mark-outs
• Verify location accuracy and update ticketing systems with relevant documentation, maps, and site details
• Serve as a liaison between operations, clients, and regulatory agencies regarding ticket status and compliance
• Escalate urgent or complex tickets to appropriate personnel and follow up to resolution
• Maintain accurate digital records of tickets, permits, and utility clearance documentation
• Support internal teams with administrative tasks, reporting, and project coordination as needed
• Ensure compliance with state and local regulations related to excavation and utility locating
• Assist with continuous process improvements for ticketing workflow and operational efficiency

Qualifications :

Company Description

Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.

Company Description

Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.