Strategic Client Service Manager

A company is looking for a Strategic Client Service Manager to oversee administrative services for large client accounts. Key Responsibilities Lead the delivery of administrative services, ensuring timely completion of project deliverables and proactive communication regarding deadlines Consult with clients on various issues, system functionalities, and service delivery functions while documenting tasks according to internal guidelines Collaborate with internal teams to resolve issues, manage resource assignments, and coach colleagues Required Qualifications, Training, and Education Advanced experience in client service management and project delivery In-depth knowledge of administrative services and industry standards Experience in evaluating work orders and managing client requests Ability to monitor budgets and manage out-of-scope revenue Experience in coaching and mentoring team members