Account Manager

Job Description

Job Description

We are looking for a dedicated Account Manager to join our team in Beaverton, Oregon. This Contract-to-long-term position offers the opportunity to manage client accounts while leveraging technical sales expertise. The ideal candidate will excel in building strong relationships, managing workflows, and adapting to dynamic situations.

Responsibilities :

• Oversee a portfolio of approximately 50 client accounts, with a focus on maintaining relationships and ensuring continuous activity for key accounts.
• Collaborate with technical teams to review client-provided prints, identify necessary steps, and coordinate with inside sales for quote generation.
• Convert purchase orders into sales orders and ensure accurate data entry for invoice generation.
• Monitor and manage scheduling changes, resolve issues, and track timelines to meet customer expectations.
• Utilize proprietary cloud-based software and Microsoft Office tools, including Word, Outlook, Excel, and Teams, for efficient account management.
• Apply critical thinking and adaptability to handle complex scenarios and provide effective solutions.
• Maintain effective communication with clients and internal teams to address inquiries and improve customer satisfaction.
• Minimum of 2 years of experience in account management or customer service.
• Strong computer literacy, including proficiency in Microsoft Office applications and other software tools.
• Familiarity with reading technical prints is highly desirable but not mandatory.
• Prior experience in a manufacturing environment is a plus.
• Demonstrated ability to think critically, adapt to changes, and solve problems independently.
• Confident and self-motivated personality with a proactive approach to learning and asking questions.
• Ability to build and maintain strong relationships with clients and internal teams.