As an Office Administrator, you will play a key role in ensuring smooth business operations through accurate record-keeping, invoice management, and support of day-to-day administrative functions.
Key Responsibilities :
- Invoicing & Reporting
- Accurately process and invoice all customer shipments daily
- Notify appropriate team members of any discrepancies in shipment tickets
- Generate daily invoice preview reports for management
- Reconcile invoices via AP approval systems or company credit card statements
- Review and communicate purchase order debit memos and cancellations to the Centralized AP team
- Assist with resolving vendor invoice and purchase order discrepancies
- Reconcile daily cash sale payments, prepare deposits, and submit necessary paperwork to the Support Center
- Scan, process checks, and manage deposit documentation
- Reconcile and report monthly petty cash transactions
- File invoiced pick tickets, manifests, and related documents daily
- Maintain proper documentation for credit card authorizations, tax exemption forms, and customer files
- Respond promptly to inquiries from customers, vendors, Credit Managers, and the Support Center
- Support co-workers with customer service tasks including answering phones, filing, photocopying, and faxing
- Complete required safety and compliance training
- Perform other duties as assigned by management
Basic Qualifications :
At least 1 year of experience in a customer service, accounts receivable / payable, or administrative support roleWorking knowledge of basic bookkeeping terms and practicesPreferred Skills and Attributes :
Proficiency in Microsoft Office (Outlook, Excel, Word)Strong customer service and interpersonal communication skillsExceptional attention to detail and accuracyAbility to build positive relationships with customers, vendors, and colleaguesStrong problem-solving and data analysis abilitiesExcellent time management and multi-tasking skillsComfortable with basic math and handling financial transactionsWillingness to learn and operate internal systems for invoicing and reconciliationFluency in reading, writing, and speaking English