Community Service Aide - Columbia Police Department

Job Description Summary

The purpose of this job is to take calls for service (most frequently traffic crash related) in order to relieve the burden on sworn patrol functions which frequently requires the operation of a marked department vehicle. Responds in person to calls for service, investigates minor traffic crashes, and issues the appropriate citation(s). Assigned front desk operations on a rotational basis requiring a full MULES (Missouri Uniform Law Enforcement System) certification and provides customer service to those entering the police department. Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description

• Responds to non-fatality traffic related calls for service and completes mandatory reports for submission to Missouri State Highway Patrol, including blocking / directing traffic, monitoring and transmitting radio traffic, interacting with citizens and issuing citations.
• Handles misdemeanor calls for service with no suspect information and completes appropriate report.
• Maintains the MULES (Missouri Uniform Law Enforcement System) terminal by entering / confirming / removing stolen property, confirming warrants for wanted persons, entering / removing endangered missing persons including runaways), sending messages to other agencies and sharing vital information nation-wide.
• Operates the front desk of the police department, being the first point of customer service contact when citizens enter the police department.
• Regular attendance is a necessary and essential function.
• Performs other duties as assigned.

Supervisory Responsibilities Job has no responsibility for the direction or supervision of others. Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction

Fiscal Responsibility Position has no fiscal responsibility. Education and Experience - An equivalent combination of education, training and experience will be considered Education and Experience

Required Licenses or Certifications

Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position Knowledge of :

Skill in :

Ability to :

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job Work Environment :

Exposures :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Hours / Days Varies, 12 hour shifts working 80 hours in a 14 day period, days dependent on squad assigned Starting Salary $18.23 per hour Pay Grade 105 Number of Positions Available 9 Deadline to Apply Open Until Filled Yes Special Instructions to Applicants NOTE – Hours and days may vary depending on coverage needs. Will address specifics in the interview process. Position is eligible for a $1.00 per hour shift differential for all hours worked between the hours of 6 p.m. and 6 a.m. This position is an essential function and will be required to work some holidays / weekends.

THIS POSITION IS OPEN UNTIL FILLED. THE PREFERRED APPLICATION DEADLINE IS May 30, 2025.