Detailed Description
Description : A Computer Technician whose responsibilities will include, but not be limited to day-to-day management of workload, laptop / desktop / printer triage and repair, interaction with Netsync warranty administrators and maintenance of proper work tickets in Netsync and OEM systems
Roles and Responsibilities :
- In-house service, diagnostic and repairs, on Power-Up Project units.
- Ensure maintenance of proper work tickets in Netsync and OEM systems
- Interaction with Netsync warranty operations
- Maintain strong working relationship with customer and team
- Communicate issue and success to team manager
Additional Duties :
Assist in diagnosing and or repairing of in-house equipment for projectsAssist with any on-site project requestsAssist drivers with pick-ups and deliveriesAssist team with off season (summer) projectsAssist in staging Network GearDelivers and installs network gearAssist with general facility upkeepVarious other tasks related to service deliverySkills and Experience :
Communication SkillsCustomer Service SkillsGood Organization SkillsAbility to work independently as well as with a teamMinimum Qualifications / Technical and Education Requirements :
High School Diploma or comparable & CompTia A+