Customer Service Representative - State Farm Agent Team Member

Benefits :

401(k)

Competitive salary

Paid time off

ABOUT OUR AGENCY :

Sarah has over 25 years of experience as a State Farm Agent. Our office has been proudly serving Palm Beach Gardens, North Palm Beach and the surrounding communities for 12 years. We currently have 14 team members. We offer the following benefits : retirement, group life, and in office promotions. Our team is close knit and family oriented.

ROLE DESCRIPTION :

As a Customer Service Representative - State Farm Agent Team Member with Sarah Mclendon - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS :

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.