Directors of Healthcare Sales Operations

Director Of Healthcare Sales Support

The Director of Healthcare Sales Support leads our Healthcare Division's proposal and sales collateral needs, overseeing a team of 34 proposal managers to deliver high-quality, RFP-compliant, and competitive proposals, presentations, and sales collateral to drive new business. This role sets the strategic direction for proposal development, ensuring alignment with business goals, client needs, and organizational standards. The director partners closely with sales leaders, subject matter experts, and cross-functional teams to drive new business and support customer retention, while optimizing processes and elevating the overall quality of proposals.

Key Responsibilities :

• Lead, mentor, and develop a team of proposal managers who manage the full spectrum of proposal activities, including RFP responses, customer presentations, and sales collateral.
• Oversee standardized processes, templates, and best practices across proposals, presentations, and collateral to ensure efficiency, consistency, and compliance.
• Provide strategic guidance on content development, messaging, and customer-facing narratives across proposals, presentations, and supporting sales materials.
• Collaborate with sales, marketing, and design teams to produce compelling, visually polished proposals, presentations, one-pagers, and other customer-facing collateral.
• Manage proposal schedules, content reviews, and deadlines for multiple, high-priority projects, ensuring timely and accurate submissions.
• Monitor quality and compliance of all proposals, presentations, and collateral, driving continuous improvement initiatives to increase win rates and operational efficiency.
• Serve as a trusted advisor to executive leadership, offering insights to strengthen business development strategies and overall customer engagement.

Qualifications :

Impact :

This role directly drives the division's business growth and customer retention by overseeing a high-performing team responsible for end-to-end proposal management, presentations, and sales collateral, while continuously improving processes, maintaining quality and compliance, and ensuring alignment with business objectives.

What We Offer :

Important to Know :

Who is HHS :

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.