Room Attendant

Position Purpose & Summary

Reporting to the Housekeeping Manager, the Room Attendant Position is responsible for maintaining the cleanliness of guest room hallways, rooms, balconies and porches to the property standards.

Essential Functions :

• Picks up extra cleaning and guest room supplies in the Housekeeping Department.
• Cleans assigned quota of rooms daily according to standards.
• Always maintains a clean and neat area.
• Replaces guest room amenities, as necessary.
• Reports all maintenance problems to Supervisor / Engineering.
• Keeps linen closets clean.
• Stocks area for next day.
• Checks vacuum bags twice a day, emptying if full.
• Offers assistance to guests in a courteous manner.
• Reports and delivers lost and found items to the Housekeeping Office.
• Provides intuitive service to guests during stayover to anticipate needs.
• Delivers items to guest rooms and closets as needed.
• Deliver "I Am Proud" service standards and department-specific signature touch points.
• Establish cross-departmental channels of communication among teammates that are consistent and complete.

Additional Duties and Responsibilities :

Marginal Functions :

Position Requirements :

1. Minimum Knowledge & Skills :

Must have basic knowledge of room cleaning.

2. Formal Education and Job-Related Experience :

Some experience with the ABC's of housekeeping and room cleaning is beneficial but not required.

3. License, Registration, and / or Certification Required :

Valid Driver's License

4. Availability

Must have variable availability.

External and Internal Personal Contact :

1. Communications :

2. Teamwork and Collaboration : This position requires continuous teamwork as well as internal and cross-departmental communication.

Additional Licenses and / or Certifications Required :

YES

NO

Valid Driver's License

CPR Certification

Food Protection Manager Certification

Food Handler Certification

Alcohol Server / Seller Certification

Position Analysis / Specifications :

N / A

(Not Applicable)

OCCASIONAL

FREQUENTLY

Sitting

Standing

Walking

Bending Over

Crawling

Reaching

Crouching

Kneeling

Balancing

Pushing / Pulling

Lifting / Carrying : 10 lbs. or less

11 to 25 lbs.

26 to 50 lbs.

51 to 70 lbs.

Manual Dexterity

Fine Motor Skills

Gross Motor Skills

Eye / Hand Coordination

Near Vision

Far Vision

Color Recognition

Hearing

Environmental Factors :

Environmental factors may include indoor and outdoor settings with overhead lighting and outdoor lighting. Significant portions (more than 80%) of daily assignments involve standing, bending, walking, reaching, pushing, pulling and application of manual skills requiring motor coordination in combination with finger dexterity, e.g., cleaning with brushes, rags, vacuum, mop and other machine operations. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather.

YES

NO

Working Outside

Working Inside

Working Alone

Working Closely with Others

Excessive Cold / Heat

Excessive Humidity / Dampness

Noise / Vibrations

Working Above Ground

Working Below Ground

Working with Chemicals / Detergents / Cleaners

Working Around Fumes / Smoke / Gas

Walking on Uneven Surfaces

Operating Motorized Equipment or Vehicles

Working Around / Near Machinery / Motorized Equipment

Climbing on Scaffolds or Ladders

Continuous use with a Computer and Keyboard

Job Posted by ApplicantPro