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Parts Manager

Parts Manager

Sentry Auto GroupShrewsbury, MA, US
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Job Description

Job Description

Parts Manager

Sentry West Mazda

940 Boston Turnpike (Route 9) Shrewsbury MA

At Sentry West Mazda, our Parts Department is a crucial part of our success, ensuring that our service and sales operations run smoothly. We are seeking either an existing Parts Manager in a smaller store or an ambitious Assistant Parts Manager who is eager to grow and has the potential to step into a Parts Manager role.

The Parts Manager is responsible to oversee daily operations, including managing inventory, coordinating with the service department, and ensuring customer satisfaction. This is a dynamic role with hands-on responsibilities, offering a great opportunity for career advancement. The ideal candidate will have a passion for the automotive industry, a commitment to excellent customer service, and the drive to build upon the strong foundation built by our current Parts Manager.

Key Responsibilities :

  • Daily operations of the Parts Department
  • Help manage inventory levels, including ordering, receiving, and organizing parts
  • Ensure that parts are available and ready for service technicians in a timely manner
  • Collaborate with the service team to ensure accurate and efficient parts usage
  • Provide exceptional customer service to both internal and external customers
  • Process orders, returns, and warranty claims promptly and accurately
  • Assist in maintaining accurate records of all parts transactions
  • Stay updated on Mazda product lines, parts, and services
  • Train and mentor staff in the Parts Department
  • Coordinate with the service director and general manager on any items / projects / tasks as needed

Qualifications :

  • 5+ years of experience in an auto dealership parts department (Mazda experience preferred but not required)
  • Knowledge of automotive parts, inventory management, and dealership processes
  • Strong organizational skills with attention to detail
  • Excellent communication and customer service skills
  • Proficiency with parts management software and basic computer skills
  • Ability to multitask and work in a fast-paced environment
  • A positive, team-oriented attitude with a desire for career growth

    • Why Join Us?

  • Opportunity to advance into the Parts Manager role within the next few years
  • Competitive salary and benefits package
  • Employee discounts on Mazda vehicles and parts
  • Ongoing training and development opportunities
  • Supportive team culture in a fast-growing dealership

    • Benefits

  • Industry-leading benefits include health & dental, short & long term disability insurance, life insurance, paid vacation, and 401(k) plan
  • Women and men are both encouraged to apply. We are an equal opportunity employer.
  • A valid drivers’ license is required.
  • Sentry strives to maintain a drug free workplace. All offers of employment contingent on a drug screen for substances illegal in the state of Massachusetts

    • How to Apply :

    If you're ready to take the next step in your automotive career and have a vision of becoming a future Parts Manager, we'd love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in the role.

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    Parts Manager • Shrewsbury, MA, US