Senior Engineer II-Applications (Software / Firmware)

Senior Engineer II-Applications (Software / Firmware)

Microchip Technology Inc. has a Senior Engineer II-Applications (Software / Firmware) opening based in Houston, TX. The successful candidate will be working closely with the product development, validation, marketing, and sales teams to provide world-class technical customer support for the Datacenter and Server channel products. This will include assisting in design wins, supporting customer product ramp & production, documenting complex systems issues, and working with development teams to resolve issues in a timely manner. These activities require the ability to work and gather information across functional groups, external customers, and product programs to determine the optimal solutions for our North American and International customers.

Responsibilities :

• Support SAS / SATA / NVMe Protocol, RAID controller embedded firmware, OS drivers, and management software
• Support PCIe, security, and encryption technologies
• Work closely with Tier 1 OEMs and their ODMs to define requirements, assisting in design wins, manage deliverables and support initial system bring-up to full production
• Work closely with channel customers, ECO System partners, and distribution
• Publishing & maintaining system compatibility lists, SW releases, release notes, and web postings
• Maintain knowledge base & issue tracking database
• Work independently, and in a team environment
• Root cause & document customer issues in a timely manner independently or by leading a cross-functional team
• Develop and review customer level documentation including user guides, release notes, technical product training, and application notes
• Understand customer requirements and drive them through the project management process
• Provide training as needed to end customers, MCHP FAEs, and MCHP sales
• Travel within North America and internationally, as needed, to work at customer sites to debug firmware and software

Requirements / Qualifications :

Additional Desired Skills :

Travel Time : 0% - 25%

Physical Attributes : Feeling, Handling, Seeing, Talking, Works Around Others

Physical Requirements : 20% Standing, 20% Walking, 80% Sitting, 100% Inside-MF 8-5PM

Microchip Technology Inc is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. For more information on applicable equal employment regulations, please refer to the Know Your Rights : Workplace Discrimination is Illegal Poster.

To all recruitment agencies : Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.