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Restoration Project Manager

Restoration Project Manager

Paul Davis Restoration of Greater MSP and the NorthlandRochester, MN, US
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Basic Requirements :

  • High School Diploma or equivalent
  • Associates or Bachelor’s degree a plus but not required
  • 3 Years of Project Management Experience in Construction, Remodeling, or Restoration
  • Highly Organized
  • Ability to multi-task and prioritize
  • High level Communicator
  • High aptitude in Microsoft office suite and other software

Evaluated On :

  • Performance versus annual goals
  • Skill Development versus Annual Skill Development Goals
  • Quality of overall Business Performance
  • Measured by Customer Satisfaction as per the Net Promoter score
  • Customer and Personnel Complaint Resolution

    • Overall Duties Include :

  • Monitors and participates in the collections of all Paul Davis accounts receivables from Customers and Insurance companies.
  • Coordinates monitors and supervises customer / homeowner quality service on a day to day basis.
  • Ensures that all QA / Warranty work on an ongoing basis is completed as it arises.
  • Provides input to other management based on observations from the field
  • Professionally represent the Paul Davis Vision and Values.
  • Interface with Estimating / Sales personnel in the preparation of work orders on all new projects.
  • Maintain constant communication with property owner.
  • Schedule the completed work order to include : pre-construction on-site meeting when appropriate, sequencing, timing, master scheduling, and trades assignments.
  • Start job in a timely manner.
  • Secure necessary permits.
  • Schedule inspections.
  • Administer work orders or schedule employee assignments.
  • Inspect all assigned projects for progress.
  • Maintain documentation on personal inspections and project flow.
  • Maintain professionalism with project conditions : (i.e. : workmanship, homeowner relationships, safety, cleanliness, and trades people conduct).
  • Manage job to speedy conclusion
  • Interface with estimator and GM regarding project progress, completion, and conditions.
  • Professionally handle any and all complaints.
  • Manage punch list completion, obtain completion certificate, and collect funds if available.
  • Deliver job file for closing.
  • Work with Estimator to collect payment on closed jobs in a timely fashion.
  • Estimate reconstruction repairs and come to an approved scope of repairs with insurance adjusters and / or homeowners as the need arises.
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