Insurance Assistant

A company is looking for a Customer Service Insurance Assistant to support customer service operations in an inbound call center. Key Responsibilities Enter and retrieve information using computer systems to update records and respond to inquiries Answer questions related to billing and insurance transactions while providing customer support Achieve individual goals related to work quality, phone and email handle time, and adherence to schedules Required Qualifications High school diploma or equivalent 1-2 years of relevant customer service or administrative experience preferred Proficiency with computers is mandatory Intermediate skills in Microsoft Office suite applications Ability to maintain a professional remote working environment with high-speed internet