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Health & Wellness Specialist, Full Time, North Hills
Health & Wellness Specialist, Full Time, North HillsiCRYO - One Loudoun • North Hills, NC, US
Health & Wellness Specialist, Full Time, North Hills

Health & Wellness Specialist, Full Time, North Hills

iCRYO - One Loudoun • North Hills, NC, US
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Job Summary :

  • We are seeking a motivated and enthusiastic Health and Wellness Specialist to join our team at iCRYO North Hills.
  • This front-line role is essential to delivering exceptional guest experiences and supporting a variety of wellness services.
  • The ideal candidate is passionate about health, has excellent customer service skills, and is eager to help others achieve their wellness goals.

Key Responsibilities :

  • Greet and assist guests with enthusiasm and professionalism, creating a welcoming and supportive environment.
  • Educate guests on available services including Cryotherapy, Red Light Therapy, IV Infusions, Body Sculpting, and more.
  • Conduct consultations and help guide guests toward the right services and packages based on their individual goals.
  • Manage guest check-in / check-out, scheduling, and payment processing using our center’s software platforms.
  • Maintain cleanliness and sanitation standards throughout the center.
  • Assist with marketing and outreach efforts, including promoting new services and seasonal specials.
  • Support wellness services as needed (e.g., prepping rooms, assisting providers, setting up equipment).
  • Participate in ongoing training to remain knowledgeable about products, protocols, and services.

    • Qualifications :

  • Prior experience in health, wellness, fitness, or customer service is preferred.
  • Excellent interpersonal and communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced, team-oriented environment.
  • Passion for health and wellness with a desire to learn and grow within the industry.
  • Tech-savvy with the ability to learn new software systems quickly.

    • Schedule Requirements :

  • Full-time position (40 hours per week).
  • Must be flexible to work a mix of days, evenings, and weekends as needed to meet the needs of the center and our guests.

    • Benefits :

  • Competitive hourly pay + commission.  Discounts on wellness services and products Supportive and team-focused environment Opportunities for growth and advancement in the wellness industry Powered by JazzHR
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    North Hills • North Hills, NC, US

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