Senior Business Analyst / Insurance Domain SME

Title : Senior Business Analyst / Insurance Domain SME

Location : USA (Houston / Woodland Hills, CA)

Require a Senior Business Analyst with Annuity and Life Insurance domain knowledge at USA location with 8 to 14 years of experience (Level 5 / 6). Strong Business domain skills are essential. Seeking an experienced professional to join our team in the field of life insurance and annuities.

Primary Skills : Life Insurance and Annuity domain knowledge. Insurance domain SME with US based ANNUITY domain knowledge

Secondary Skills : Functional testing knowledge, Functional test design. Insurance domain knowledge

Analyze life insurance processes and translate them into functional specifications.

Act as a liaison between business users and technical teams to ensure alignment.

Conduct gap analysis, impact assessments, and support solution design.

Participate in system testing, UAT support, and user training.

Policy Administration : Develop and implement policies to ensure efficient and effective management of life insurance and annuity products.

Claims Handling : Collaborate with clients to resolve claims in a timely and fair manner.

Agent Compensation : Work with agents to establish compensation structures that incentivize sales and customer satisfaction.

Consulting Engagements : Partner with clients on various consulting projects, providing expertise and guidance on life insurance administration.

Application Enhancement Requirements : Define and prioritize requirements for application enhancements to improve the overall user experience.

Automation : Explore opportunities for automation to streamline processes and increase efficiency.

Training and Mentoring : Provide training and support to less experienced team members to ensure knowledge sharing and skill development.

Automation frameworks and reporting tools.

Writing, executing, monitoring and maintenance of automated test suites.

CI / CD tools knowledge and Agile process

Database- MySQL, Oracle

Problem-solving and analytical skills; Strong programming skills

Communication skills : verbal, both one-on-one and with a group, and written