Registered Nurse Supervisor

Position Summary :

Under the direct supervision of the Director of Behavioral Health Operations and the Chief Behavioral Health Officer, and acting within the established scope of practice, the Behavioral Health RN Supervisor [BH RN Supervisor] oversees the implementation of SYHealth's Behavioral Health and Substance Use Disorder services and supervises the clinical team. The BH RN Supervisor conducts patient mental health and medical triages, injectable medical appointments, initial assessments and coordinates all health and psychosocial services required by Behavioral Health and Substance Use Disorder patients accessing services at SYHealth. Maintains patient records, participates in case conferences and quality improvement activities; attends and participates in training and networking meetings. The BH RN Supervisor oversees the role of other RNs under their supervision, conducts trainings and provides oversight to Medical Assistants assigned to them. The BH RN Supervisor cultivates open communication through interactions and meetings with Behavioral Health and Substance Use Disorder Prescribers and providers so as to ensure the workflows for patients and clinical team is streamlined.

Essential Functions of the Job :

• Oversees day-to-day operations and provides overall supervision and management of the assigned staff of Behavioral Health RN and Medical Assistant team.
• Responsible for training, supervising, evaluating and disciplinary actions for clinical team direct reports, including RN / LVNs and medical assistants. The RN Supervisor will also have key input and support hiring of new staff.
• Responsible for coordinating coverage for pre-planned and same day absences for MA and RN coverage, in coordination with department leadership.
• Performs telephone and walk-in patient mental health and medical triage to assess healthcare needs, evaluate patient symptoms and provide appropriate medical advice for treatment and / or recommendations for escalating treatment to a medical provider.
• Administers medications per provider orders.
• Evaluates and submits reports for sites assigned during internal or external audits.
• Provides patient education related to disease process, medications, treatment, and prevention.
• Serves as liaison between Transition of Care team, HIV and other specialty programs as required.
• Conducts clinical quality improvement and evaluation activities by supporting implementation of quality improvement projects and completing quality assurance for staff documentation. Completes other CQI activities as directed by Behavioral Health Department Directors and Behavioral Health RN Manager.
• Assists directors and manager with practice transformation and implementation of team-based care, including key input as needed in BH Huddle and other treatment team meetings.
• Responsible for the preparation of monthly narrative and / or statistical reports as requested for their specific work area.
• Supports BH leadership in maintaining and updating policies and procedures for Behavioral Health RN and MA roles and supports implementation of new procedures.
• Ensures that appropriate documentation for all assigned tasks is entered in EHR and all other data system used in the Behavioral Health Department. Monitors quality and timely completion of documentation of direct reports.
• Spends at least 50% of their time in direct clinical work. Available for cross site coverage as needed by team.
• Participates in all multi-disciplinary meetings, daily huddles, SYHealth staff meetings, and selective staff development trainings, as directed.

Additional Duties and Responsibilities :

Job Requirements

Experience Required :

Experience Preferred :

Education Required :

Education Preferred :

Certifications Required :

Verbal and Written Skills Required to perform the Job :

Technical Knowledge and Skills Required to Perform the Job :

Equipment Used :

Working Conditions and Physical Requirements :

Universal Requirements :

Pre-employment requirements include I-9, positive background and reference check results, complete application, new hire orientation, and completion of employee health screening.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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