Senior Technical Program ManagerWEX Inc. • San Francisco, CA, United States
Senior Technical Program Manager
WEX Inc. • San Francisco, CA, United States
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job_description.job_card.job_descriptionAbout the opportunity A Technical Program Manager is a key partner to the Technology leaders and their Digital leadership counterparts in driving end-to-end outcomes. You will be responsible for driving delivery on key initiatives within and across Technology Departments. As a TPM at WEX, you will be responsible for enabling your teams and partners to plan, de-risk, and execute critical initiatives while reporting on progress, coordinating across technology teams, and ensuring project financial health. About the Team Technical Innovation & Strategic Operations is a dynamic, compact team known for tackling complex challenges with agility and an unwavering commitment to quality and results. We are at the forefront of devising strategic solutions, creating a collaborative space with product owners and development teams to further embed and enhance agile methodologies as a function of our Technology Transformation.For each of our LOBs and horizontals, you will drive technical delivery excellence for work that is prioritized. How you'll make an impact Technical Fluency : Demonstrate strong technical competency in relevant technologies and systems to effectively communicate with engineering teams, understand technical challenges, and make informed recommendations and escalations Program Management : Oversee and manage multiple projects within the portfolio of the Technology leader, ensuring alignment with business objectives. Partner with Product to develop and maintain program schedules, milestones, and deliverables. Execution Management : In support of the Tech Lead, monitor progress and recommend necessary adjustments to surface risks of program execution to key stakeholders in a targeted and timely way, with the goal of course correction Stakeholder Management : Engage with stakeholders - Technology, Product, Solution Architecture, among others - at all levels to ensure program engagement, provide updates, and address concerns. Own and drive communication between teams, ensuring transparency and alignment. Provide clear, consistent, and timely information flow and reports out on status. Risk Management : Identify potential risks and develop and track to completion mitigation strategies in partnership with accountable Tech and Product leaders. Monitor program risks and implement corrective actions as necessary. Escalate to senior leadership as appropriate. Dependency Management : Identify, document, and manage dependencies across multiple projects, technologies, and teams. Proactively coordinate with stakeholders to ensure that dependencies are clearly understood, tracked, and addressed in a timely manner to minimize risks and avoid delays. Tooling and Data Hygiene : Accordingly, ensure the use of standard project management tools - Jira, Planview - and maintain high standards of data hygiene to ensure data accuracy, consistency, and integrity. Avoid duplication of administrative effort. As a part of Jira stewardship, support accurate and transparent reporting and on-target capitalization within the organization through reporting and partnership Delivery and Outcome Tracking : Track program performance against the committed plan and goals. Use data and metrics to drive decision-making and continuous improvement.. Process Improvement : Identify and address areas of process improvements within the Technical Program Management office to ensure seamless end-to-end delivery of critical corporate initiatives. Experience you'll bring Education : BS / BA Degree in technical / information science or a related field, or equivalent experience Experience : 10+ years of relevant experience in technical program management overseeing key projects within a product line. + An ideal candidate has experience in a relevant line of business (mobility, benefits, travel, corporate payments, etc. industries) or internal technology domain (information security, cloud technologies, data and analytics, etc.) Technical Skills : + Deep understanding of the software development lifecycle (SDLC), including hands-on experience with various phases, and ability to work closely with engineering teams to ensure alignment with best practices. Experience in development / basic proficiency in one or more programming languages or scripting languages preferred. + Business acumen and industry awareness in the product line expected. + Demonstrated expertise in at least one Agile methodology (e.g., Scrum), including strong working knowledge of values, roles, rituals, and artifacts, as well as SAFe planning execution. Proficiency in project management tools and software (e.g., Jira, Trello, MS Project). Leadership and Communication : Proactive leadership, and confidence to drive results. Proven ability to motivate cross-functional teams. Model close partnership, with an emphasis on execution, collaboration, and empowerment. Excellent communication skills, both verbal and written. Problem-Solving : Ability to anticipate risks and effectively mitigate them. If risks then become issues, solve these complex problems efficiently in partnership with Digital and Technology leadership. Analytical mindset with strong decision-making capabilities. Preferred Qualifications Certifications : Relevant certifications (e.g., PMP, Agile Certified Practitioner). Experience : Experience in a technology-driven environment and with Agile Lifecycle Management software (e.g., Jira, ADO).Pay Range : $128,000.00 - $170,000.00 Program Planning / Continuous Planning : Based on Product and Technology leadership direction and priorities, facilitate ongoing planning sessions to adjust priorities and ensure continuous alignment with business goals within and across your portfolio. This will require close cross-functional partnership with technology team leaders, solution architects, and product partners. Ensure alignment of program increments with overall business goals and priorities. Encourage adaptive planning to respond to changing delivery and project requirements.WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses.We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. Offering comprehensive and market competitive benefits, our offerings are designed to support your personal and professional well-being. If you’re looking for a growing career - come be part of WEX today. To learn more about our employee benefits, please .WEX is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status. WEX promotes a drug-free workplace.Qualified individuals with a disability have the right to request a reasonable accommodation. If you require a reasonable accommodation as a result of your disability at any point in the job application process, please submit your request through our .This form is for accommodation requests only and cannot be used to inquire about the status of applications.
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