Success Coach (ENC)

Job Description

Job Description

Description : Position Summary :

The Success Coach position is to act as a teacher, advisor, coach, mentor, and advocate in helping guide young people on the successful path to adulthood. Identify and assess client strengths and challenges to coordinate and assist in ensuring that the necessary services are obtained by the young person. Actively work with youth to identify and attain individual goals.

Responsibilities (include but are not limited to) :

• Facilitate calendar of events and special topics for weekly classes with the Site Coordinator.
• Facilitate classes and field trip activities according to calendar of events.
• Responsible for maintaining a caseload of 35 youth.
• Responsible for completing caseloads general assessments, intake summaries, program releases, and ensuring all information in the intake is fully completed before submitting to your supervisor.
• Keep track of weekly billing including tracking units billed per client, maintaining daily logs with client signatures for accountability of hours worked and enter units of service into billing logs on time on a weekly basis so invoicing can be prepared in a timely manner.
• Create, review and update youth’s Individual Service Plan by updating the form in accordance with contract requirements and monitor youth’s progress / difficulties in completing goals.
• Implement youth’s ISP, follow up on youth’s educational difficulties and arrange meetings with youth who are performing poorly in school in order to assess and address key issues and develop an action plan to increase academic development.
• Assess the need for internal and external services and community resources and make appropriate referrals, including following up with other agencies, caseworkers, and the family to assure needs have been met.
• Provide informal counseling to clients and caregivers regularly and during times of crisis in order to assist in identifying and planning resolutions to conflicts.
• Address concerns of and maintain open / collaborative communication with referral sources, caregivers, caseworkers, etc. regarding referrals, youth compliance, services given / received and youth progress toward goals.
• Keeps accurate information regarding youth class attendance and program participation including group notes, copies of handouts / class material and sign-in sheets. Assure all group notes are turned in on time and appropriate paperwork is filed in youth’s binder.
• Administer outcomes and assessments thoroughly and in a timely manner in accordance with contract requirements.
• Enter chronological notes into youth’s computerized file for units billed and services provided. Notes must be updated weekly and cannot be more than 1 week behind at any given time. Compliance will be checked during supervision weekly.
• Must maintain confidentiality, moral codes of conduct and professionalism at all times.
• Required to ACTIVELY participate in afternoon activities and mandatory program events as well as one week of sleep away camp.
• Required to attend all planned trainings and staff meetings and submit time-off requests according to HANDY’s personnel policies.
• Transport youth as necessary. You are expected to use your vehicle, or HANDY vehicles are available and approved by a member of management.
• Other duties as assigned

Requirements : Qualifications :

o Adapts strategy to changing conditions and communicates changes effectively.

o Speaks clearly and effectively in positive or negative situations.

o Writes clearly and informatively, varies writing style to meet specific needs.