Human Trafficking Program Manager

The YWCA Greater Harrisburg  is a leading provider of services for human trafficking victims in Pennsylvania.

We currently have an immediate opening for a Human Trafficking Program Manager  to oversee and support regional case management operations across 13 counties in Central Pennsylvania.

The Human Trafficking Program Manager  plays a key leadership role in a U.S.

Department of Justice–funded initiative, managing daily operations, supervising case managers, and providing direct services to survivors of severe forms of human trafficking.

This position serves as a liaison among local, state, and federal partners, coordinates service delivery, provides crisis intervention, and ensures all services meet compliance standards and best practices.

Position Details :

• Full-time, 37.5 hours / week | Monday–Friday, 8 : 00 AM–4 : 00 PM
• Starting Salary : $50,000 / year
• This position may require occasional evening or weekend hours
• Travel throughout 13 counties in Central PA is required   Successful Candidates Will Demonstrate :
• Prior supervisory experience or ability to manage, coach, and support direct service staff
• Strong case management and documentation skills
• Understanding of trauma-informed and victim-centered practices
• Strong interpersonal and professional communication skills
• Ability to work both independently and collaboratively
• Capacity to build and maintain partnerships with law enforcement, prosecutors, and service providers
• High emotional intelligence, sound judgment, and crisis management abilities
• Strong organizational and time management skills
• Ability to manage multiple priorities and meet deadlines   Position Requirements :
• Bachelor’s degree in Human Services or related field required (equivalent experience considered)
• Minimum of two years of relevant experience, preferably with victims of human trafficking or other crimes
• Completion of required trainings in sexual assault, domestic violence, and human trafficking (or willingness to complete upon hire)
• Proficiency with Microsoft Office and electronic data tracking systems
• Valid driver’s license, reliable transportation, and proof of insurance
• Child abuse, criminal, and FBI clearances required prior to start   Why You'll Love Working With Us – Check Out Our Awesome Benefits! ✨ Comprehensive Health Coverage  – Medical, dental, and vision plans to keep you healthy 🧠 Employee Assistance Program (EAP)  – Because your well-being matters ❤️ Life Insurance  – Peace of mind for you and your loved ones 💪 Short & Long-Term Disability  – We've got your back when life takes an unexpected turn 💼 Pension Retirement Plan  – Start earning a pension after just two short years of service 📈 403(b) Retirement Plan  – Begin contributing on day one to secure your financial future 🌴 Generous Paid Time Off  – Recharge with paid time off days and sick days 🎉 11 Paid Holidays  – Extra time to relax, celebrate, and enjoy what matters most   Powered by JazzHR