JOB TITLE : Front Desk Assistant
GENERAL SUMMARY OF DUTIES :
- Greeting patients
- Performing check-in procedures
- Maintaining current demographic and insurance information in computer and in the chart
- Performing office opening procedures, petty cash balancing, co-pay / co-insurance collection, and assisting patients as needed
- Primary focus is servicing patients in the lobby with backup for phones and other front office personnel
REQUIREMENTS :
High School Diploma, with 1-2 years experience in healthcare backgroundKnowledge of clinic policies and proceduresKnowledge of computer systems, programsKnowledge of medical terminologyMust be able to multi – taskMust be able to express compassion and kindness to patients calling and being seen in the officeMust maintain a professional and upbeat attitudeSkill in written and verbal communication and customer relationsAbility to work with effectively with medical staff, Management, authorizations, external agencies and patientsRequires sitting and standing associated with a normal office environmentNormal busy office environment with much patient contactOccasional evening or weekend workThis description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Benefits :
Comprehensive health, dental, and vision insuranceHealth Savings Account with an employer contributionLife Insurance401(k) retirement plan with a company matchAnd more!Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.