Community Manager

Associa is a company with a network of branch offices across North America and a long-standing commitment to community management. We are hiring a Community Manager who will supervise a community association and interact with homeowners, vendors, board members and committees to support operation and governance.

Responsibilities

Supervise the operation and administration of the Association in accordance with the management agreement and the Association's policies and procedures

Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed

Perform / direct administrative and management duties as requested by the Board and in accordance with the management agreement

Ensure community management tools are developed and utilized (annual calendar, action item lists, resolution worksheets, agendas, RFP matrices, committee charters, procurement procedures, FY operating budget, etc.)

Review monthly financial reports and ensure management summaries are provided to the Board

Provide and / or oversee recommendations to the Board and committees regarding major capital expenditures to maintain community standards

Monitor delinquency rates and the collections process for the account portfolio

Attend Board meetings and community events as needed

Prepare Board packages within established time frames

Ensure the Board is aware of legal actions involving the Association

Maintain unit and contract files related to the operations of the Association

Assist Board / ARB with architectural review processes and routine inspections as necessary

Other duties as assigned

Requirements

Education & Experience

Bachelor's Degree preferred

1 - 3 years of Community Association or equivalent experience preferred

Knowledge & Skills

Knowledge of communities, property, real estate and homeowners associations

Knowledge of the role of the association board and the Community Association Manager

Time management and prioritization skills

Self-motivated, proactive, detail-oriented and a team player

Professional customer service skills

Proficient in Microsoft Office (Word, Excel, Outlook, etc.)

Strong written and verbal communication skills

Knowledge of conflict resolution techniques

Certifications & Licenses

Certified Manager of Community Associations (CMCA) is a bonus

Valid Driver's License

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, or any other characteristic protected by law.

Compensation

$58,658; direct experience highly considered.

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