Technology Specialist (Part-time)

Primary Location :

391 Country Club Road, Wylie, Texas, 75098

We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.

Job Summary :

Provide technical support, services and training to faculty, staff, students and outside organizations for software, hardware, peripherals and audio-visual equipment.

Required Qualifications :

Essential Duties and Responsibilities

• Provide technical support and services to the college community ensuring all classes, equipment and community events (both on and off Collin College campuses) run efficiently.
• Assist students, faculty, staff and vendors with all computer, Internet, wireless access, and media issues. Troubleshoot hardware, software and audio-visual problems.
• Facilitate conference center / campus events by setting up, running, and tearing down audio-visual equipment.
• Setup, install, image and maintain all associated equipment in assigned areas of responsibility.
• Monitor emerging technologies, develop specifications and make recommendations for necessary acquisitions of new equipment.
• Integrate new technologies into existing structure of classrooms, offices and conference centers.
• Maintain accurate records on software, hardware, equipment utilization and problems.
• Maintain familiarity with and ensure compliance with district policies and Technology Services standard operating procedures to ensure copyright laws are not violated.
• Support all faculty, staff, and college owned student computers, including installation, imaging, and troubleshooting.
• Properly document all tickets in ticketing system. Support requests through ticketing system.
• Remediate security threats reported by the Security Department.
• Document and maintain accurate inventory and active directory containers.
• Create and update knowledge base articles.
• Assist with networking and telecommunications upon request.
• Follow standards, rules, regulations and orders for electrical and mechanical equipment at all times.

Supplemental Functions

Knowledge, Skills and Abilities

Physical Demands, Working Conditions and Physical Effort

Medium Work - Exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and / or up to 20 pounds of force constantly having to move objects. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, stooping, kneeling, crouching, and reaching, climbing and balancing, plus pushing, pulling and lifting. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.

Requirements

Associate degree from an accredited institution and three (3) years of related work experience required.

Equivalency Language

Five (5) years of directly related work experience may be substituted for the associate degree.

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.

Required & Preferred Qualifications (if applicable) :

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt / non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

Compensation Type : Hourly

Employment Type : Part time

Compensation : $22.74

Hourly

For any employment questions, please contact HR at (972) 985-3783 or send an email to : employment@collin.edu.

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.