Deputy Commissioner of Information Technology

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.

The New York City Department of Probation (DOP) is seeking a visionary and experienced Deputy Commissioner of Information Technology (IT) to provide strategic leadership and oversight of the department’s IT operations and digital transformation initiatives. This senior executive role will be responsible for ensuring that DOP’s IT infrastructure, applications, and services effectively support public safety, operational efficiency, and equitable service delivery across a workforce of approximately 1, employees.

The Deputy Commissioner of IT will lead the development, execution, and continuous improvement of the agency’s IT strategies, working closely with executive leadership, agency stakeholders, and citywide IT partners to ensure systems are secure, resilient, and aligned with DOP’s mission and citywide IT standards. This individual will also oversee the implementation of technology solutions that are scalable, cost-effective, and compliant with federal, state, and local regulations.

Responsibilities include, but are not limited to, the following :

Strategic Leadership & Vision

• Provide executive-level leadership and direction for DOP’s IT functions, ensuring alignment with the agency’s core mission of promoting public safety, justice reform, and community engagement.
• Develop and implement a comprehensive IT strategy and roadmap, ensuring technology decisions reflect equity, transparency, and accessibility while also prioritizing security and compliance.
• Serve as the primary IT advisor to executive leadership on all matters concerning digital transformation, systems modernization, data governance, and IT operations.

IT Operations & Infrastructure Oversight

Cybersecurity, Compliance & Risk Management

Project & Portfolio Management

Enterprise Applications & Data Integration

Vendor & Contract Management

Team Development & Leadership

Interagency Collaboration

DEPUTY COMMISSIONER OF IT -

Minimum Qualifications

Preferred Skills

Education : o A bachelor’s degree in Computer Science, Information Systems, Information Technology, or a related field is required. A Master's degree in a relevant field is highly preferred. Experience :

o At least 10 years of progressively responsible IT management experience, including at least 5 years in a leadership role overseeing a large IT department in a government, public safety, or public sector environment.

o Demonstrated experience leading complex IT initiatives, including network infrastructure, enterprise systems, cybersecurity, cloud technologies, and service management in a mission-critical environment.

o Proven success in managing large-scale projects and interagency collaborations, particularly in the context of public safety or government technology services. Certifications :

o CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), or equivalent security certifications required.

o Additional certifications in IT project management (e.g., PMP), cloud technologies, or ITIL are highly desirable. Knowledge & Skills :

o Strong understanding of cybersecurity frameworks (CJIS, NIST, HIPAA, etc.), cloud technologies, and regulatory compliance.

o Expertise in data governance, cloud service management, and IT risk management.

o Excellent leadership, communication, and stakeholder engagement skills, with a proven ability to manage and inspire diverse teams.

o In-depth knowledge of government IT procurement processes, contract management, and vendor relationship management.

o Ability to manage competing priorities, effectively allocate resources, and maintain high levels of service while driving innovation and operational efficiency. Equity & Public Service Orientation :

o Commitment to advancing equity, diversity, and inclusion in technology operations and leadership.

o A passion for leveraging technology to enhance public service delivery and promote transparency, fairness, and accountability.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at class="jobad-residencyRequirement">

Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.