Business Analyst
Shipmonk is hiring a Business Analyst to support our supply chain operations focusing on labor planning and operations reporting. The ideal candidate will be detail-oriented, have strong Excel skills, have experience in reporting, and general familiarity with operating processes or concepts. This role will play a crucial part in enhancing our supply chain efficiency and ensuring the smooth flow of goods to our customers.
What you'll do :
- Provide automated labor planning tools for use in planning weekly hiring and overtime needs across Shipmonk's fulfillment centers.
- Develop and maintain dashboards, reports, and performance metrics to track key operational KPIs.
- Identify trends, patterns, and opportunities for process improvement through data analysis.
- Collaborate with cross-functional teams to understand operational challenges and develop solutions.
- Support the implementation of fulfillment strategies to optimize efficiencies.
- Share findings and recommendations to operations leaders and stakeholders through clear and concise reports and executing standard processes
What you'll need :
Bachelor's degree in Mathematics, Logistics, Operations, Computer science, Economics, or a related field.Proficiency in data analysis and visualization tools such as Excel, Tableau, Power BI, or similar platforms.Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.Detail-oriented with a strong focus on accuracy and quality of work.Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.If you like what we do, and our "story" got you interested, we look forward to seeing your resume, profile, story, or anything else you might have!