Customer Support Specialist
Crew's commitments to you :
- Paid Time Off + 6 paid holidays each year
- Free carwashes, naturally
- Group health, dental, and vision
- 401K with company match
- Daily pay options available at no cost to you
- Tuition reimbursement
- Recognition and appreciation events
The following responsibilities outline critical aspects of the job :
Smile!Live our #1 Value of SafetyWOW! CustomersAnswer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)Research and resolve customer issues and follow up when necessary and appropriateFulfill requests for information and maintain account changesProcess customer comments and feedbackAgent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or DirectorWork week is primarily Monday-Friday but will include a weekend rotationWe're Really in the People Business, We Just Happen to Wash Cars!