INFORMATION TECHNOLOGY ANALYST II

Job Details

Description

ABOUT US :

Scripps Research is a nonprofit biomedical institute ranked as one of the most influential in the world for its impact on innovation. We are celebrating our 100-year legacy. This significant milestone marks a century of seminal discoveries in immunology, infectious diseases (such as COVID-19, flu, HIV), neuroscience, heart disease, cancer, and more. Located in La Jolla, California, the institute houses six research departments, multiple Nobel laureates, a top-ranked graduate school and a leading postdoctoral training program. We work hand-in-hand with researchers of the Scripps Research Translational Institute and Calibr to merge foundational studies in biology, chemistry and computer science with translational science to produce pioneering drugs and advances in digital and precision medicine. Together, we cultivate new scientific leaders and expand the frontiers of knowledge to deliver medical breakthroughs impacting human health around the globe. If you have a passion for making a difference, this could be your opportunity to join our transformative team.

Celebrating a Century : https : / / 100.scripps.edu /

POSITION TITLE : Information Technology Analyst II (6-month assignment temporary to hire)

POSITION SUMMARY :

We are seeking a highly technically skilled and customer-focused Information Technology Analyst II for a 6-month temporary assignment with the potential to transition into a full-time, benefits-eligible role based on performance. This position offers full benefits during the temporary period. The Information Technology Analyst II is primarily responsible for configuring, installing, and maintaining operating systems and upgrades, memory, software, third-party applications, and peripheral equipment, diagnosing and troubleshooting software and hardware problems. Responsibilities may include assistance to staff and faculty with the setup and usage of workstations or systems, the configuration, installation, and maintenance of operating systems and upgrades, memory, software, third-party applications, and peripheral equipment. The ideal candidate brings strong technical expertise in systems administration and troubleshooting, along with a proven ability to deliver exceptional customer service. While the position is technical in nature, success in this role requires a proactive, service-oriented mindset and the ability to engage effectively with end users across the organization.

RESPONSIBILITIES AND DUTIES :

• Diagnose and troubleshoot software and hardware problems.
• Analyze and evaluate laboratory computer configurations.
• Examine and measure system load and performance.
• Administer system configuration files, file systems and disks.
• Effectively respond to routine desktop inquiries from users and provide basic support with managing user accounts, printing, email, network access, storage (OneDrive, Dropbox) and other system-related questions.
• Perform system backups and file restores.
• Maintain accurate logs of system configurations, errors, hardware, software repairs and modifications, as well as software licenses.
• Act as liaison to system vendors, end users and IT Services.
• Track design and operational problems to be corrected by outside personnel.
• Coordinate work with external maintenance agreements.
• Troubleshoot and resolve audio / video issues related to conference Zoom rooms.
• Provide event support, including assisting external speakers with connecting their devices to the system, projecting content, testing microphones, launching meetings, and ensuring smooth technical execution.
• Assist in the development and automation of tools for system maintenance and tracking, including scripting solutions (e.g., PowerShell) to streamline documentation, logging, and operational workflows.
• Perform other related duties, tasks and responsibilities as required or assigned.
• Details of established essential functions for this position will be addressed / discussed during the interview process.

REQUIREMENTS :

COMPENSATION :

The expected hiring range for this position is $31.83 to $35.00 / hourly, commensurate with experience. Consideration will be given to experience that exceeds the listed requirements.

COMPREHENSIVE BENEFITS INCLUDE :

The above statements describe the level of work performed and expected in general terms. The statements are not intended to list all the responsibilities, duties and / or skills required of employees so classified, and the content herein is subject to change due to the business needs of Scripps Research, with or without notice. Furthermore, nothing in this job description shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Scripps Research staff.

EEO Statement :

The Scripps Research Institute is an Equal Opportunity Employer. We promote diversity of thought, culture, and background in the fields of science. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.