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Counter Service

Counter Service

Genuine Parts CompanyPhoenix, Arizona
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We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA  Automotive Parts Specialist , you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

What you will be doing :

  • Provide and source parts for specialized equipment for our fleet customers
  • Use your parts knowledge to assist other NAPA team members and answer questions for customers
  • Provide outstanding customer service and interact with management and technicians
  • Bring customer focus and high energy to our fast-paced environment.
  • Ask appropriate questions to ensure correct parts are researched and sourced.
  • Inform customers on parts availability.

This is the right opportunity for you if you :

  • Genuinely enjoy helping our fleet customers with their parts and service needs
  • Have gained your parts experience by working in the automotive industry or have gained experience tinkering with / repairing cars & trucks
  • Want to gain or grow your parts experience by working on a team with other NAPA parts professionals
  • Want to join a team where you can learn and grow your career – the opportunities are endless!

    • What you’ll need :

  • Valid Driver’s License
  • Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
  • High School Diploma or GED. Technical or Trade school courses or degree
  • Excellent verbal and written communication skills
  • Great listening skills and empathy for customer
  • Ability to work on or around an airport environment in a shop environment

    • And if you have this, even better (not a deal breaker if you don’t) :

  • Background and / or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
  • Experience in airport ground support equipment
  • Knowledge of cataloging, sourcing, AND / OR inventory management systems, a plus
  • Entirely customer-centric (external / internal)
  • ASE Certifications

    • What’s in it for you :

  • Competitive Pay
  • Benefits include : Medical, Dental, Vision, 401K w / match, paid holidays and vacation, NAPA discount, tuition reimbursement and more!
  • A Culture of promotion from within, using your creativity, finding solutions / fixes, and where no 2 days or career paths are the same!
  • Great training, and ongoing development with support from multiple leaders / your team
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    Counter Service • Phoenix, Arizona