Sr. Director, Partnership Operations & Chief of Staff

Senior Director Of Partnership Operations

At Early Warning, we have powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze?, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Senior Director of Partnership Operations leads and drives strategic initiatives across enterprise sales and partnership functions. This role develops and optimizes processes, performance metrics, and cross-functional alignment across Partnerships, B2B Marketing, Client Services, Finance, and other key areas. Reporting to the Chief Partnership Officer (CPO), the Senior Director manages day-to-day operations, provides strategic guidance, and supports executive communication to ensure alignment with organizational goals.

Essential Functions

Chief of staff :

• Serve as the CPOs right hand, supporting strategic planning, prioritization, and execution of key initiatives. Manage business operating routines, materials preparation, decision tracking, and follow-ups. Coordinate and co-host recurring Partnership meetings and events.

Program and process management :

Partnership Communications :

Effective leadership :

SaaS strategy :

Data-driven decisioning :

Cross-functional collaboration :

Talent & Development :

Minimum Qualifications

Preferred Qualifications

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and / or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and / or external customers and travel.

Employees must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in Phoenix, AZ / Chicago, IL in USD per year is : $188,000 - $235,000. New York, NY / San Francisco, CA in USD per year is : $226,000 - $282,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidates education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the ways we prioritize your health and happiness :

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as