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General Manager
General ManagerCenterCal Properties • Farmington, UT, US
General Manager

General Manager

CenterCal Properties • Farmington, UT, US
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Job Description

At CenterCal Properties , our mission is to create world class retail and mixed-use environments that uplift communities. We stand as a beacon of innovation, quality, and inclusivity. Exciting opportunity to work in Farmington, UT!

In addition to a competitive compensation package, CenterCal offers a comprehensive benefits package and company culture that offers flexibility, is collaborative, family-oriented and focused on the health and well-being of its strongest asset – all employees!

  • Medical, dental, vision, short-term disability, long-term disability and a group term life benefit.
  • 401k plan - Under the Company’s current benefits package, eligible employees can begin participating after 90 days of employment.
  • Financial advisement services through the company’s 401k advisor.
  • Unlimited PTO Plan
  • Company paid holidays – all Federal holidays plus Juneteenth and the day after Thanksgiving and Christmas Eve.
  • Two paid community service days – one individual volunteer day and one company-sponsored.
  • Flexible spending accounts and more!

Position Summary :

Responsible for providing the overall strategic property management direction for Station Park and other area properties as assigned in accordance with CenterCal Properties’ policies and standards. This includes but is not limited to financial performance and reporting, marketing, ancillary income, office and retail property management, special events, security, and parking; develops and sustains strong relationships with tenants, vendors, and other key partners; and performs other duties as assigned.

This role is a key contributor to the total asset value creation working in partnership with Asset / Property Management, Marketing, Development, Leasing, Tenant Coordination, and other internal teams as well as investors and / or joint venture partners.

We are seeking someone who embodies our values of Kind, Scrappy, Uplift Communities, Creative Persistence, Curiously Open Minded, Magical Places, and Build Great Teams.

Responsibilities :

  • Lead and supervise on-site staff , including the Property Management Assistant, Marketing Manager, Operations Manager, and Maintenance Team.
  • Build and maintain strong relationships with CenterCal’s investors and / or joint venture partners.
  • Manage overall property profitability by maximizing tenant sales and practicing effective financial oversight.
  • Oversee all third-party contractors , including contract administration, site walk-throughs, meetings, and work orders.
  • Prepare the annual operating budget and monthly financial forecasts.
  • Partner with specialty leasing and business development teams to ensure achievement of all ancillary revenue goals.
  • Collaborate with the marketing team on development and execution of the annual marketing plan and budget.
  • Work with the Leasing team on lease administration , including preparing commencement date memorandums, issuing open / close notices, and interpreting and enforcing lease provisions to ensure tenant compliance.
  • Control expenses by negotiating contracts, approving expenditures, and reviewing monthly P&L statements.
  • Maintain proactive communication with tenants by meeting regularly in group and one-on-one settings to address concerns, enforce lease obligations, and prepare amendments as needed.
  • Oversee parking operations to resolve issues, improve customer perception, and meet operational goals.
  • Conduct weekly property inspections and prepare reports to ensure the property is managed to ownership standards.
  • Identify and address physical or operational needs and implement strategies to enhance the asset.
  • Monitor tenant performance , identify underperforming or watch-list tenants, and recommend remerchandising to maintain asset competitiveness.
  • Maintain annual accounts receivable at 0.05% of billing or below , initiating collection efforts, late notices, default notices, and legal action when required.
  • Serve as liaison with key city officials and departments.
  • Manage customer complaints and ensure a high standard of service.
  • Participate actively in community organizations and local events.
  • Oversee general office operations.
  • Perform other duties as assigned.
  • Job Specifications :

  • Bachelor’s degree preferred.
  • 5-7 years’ experience as a General Manager in the shopping center industry required.
  • Demonstrated ability to lead, manage, motivate, and foster teamwork.
  • Proficiency with all Microsoft Office applications.
  • Creative thinker and problem solver.
  • Ability to manage multiple projects simultaneously in a fast-paced environment.
  • Ability to work evenings, weekends and holidays as scheduled; includes Participation in MOD (Manager on Duty) Program
  • Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.

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