Operations Manager

Job Description

Job Description

Founded in 1986 as a family-owned business, INSPIRE has evolved into a global leader in event organization, hosting over 2,500 events annually across the United States, Mexico, and the Dominican Republic.

At INSPIRE, we believe the success of live events in the hospitality industry goes beyond advanced technology—it’s driven by the people behind it. We take pride in offering our employees opportunities for growth through career development and succession planning, fostering a customer-focused, innovative, and team-oriented culture.

Specializing in live events, we provide state-of-the-art audio-visual solutions that elevate conferences, meetings, and events within the hospitality sector. Our skilled technicians and creative professionals collaborate closely with clients to ensure seamless communication and unforgettable experiences. Through personalized, professional service, we build lasting relationships and consistently deliver outstanding results

This Operations Manager will assist and advise assigned Hotel Technicians in their day-to-day operations, to ensure that all levels of service and standards of operations are met and exceed the perception of our clients and customers.

Primary responsibilities include, but are not limited to :

• Ensure that hotel technicians interact positively with hotel staff to maximize sales and service.
• Monitor the training of all Hotel Technicians, including, but not limited to, appearance, technical skills, sales, customer service, equipment maintenance, safety, relationship building, and customer complaints.
• Schedule staff weekly
• Inventory Control
• Interface with operational departments
• Assist with hiring, training, and coaching Hotel Technicians as required
• Provide directorship training for each staff technician.
• Maintain high visibility within assigned locations.
• Other duties as assigned.
• Flexible with work schedule.

Must-Have Requirements :