Director, Donation Logistics

Job Details

Job Location

Ann Arbor MI - Ann Arbor, MI

Position Type

Full Time

Education Level

4 Year Degree

Travel Percentage

Up to 25%

Job Shift

Day

Job Category

Health Care

Job Posting Date(s)

End Date

11 / 12 / 2025

Description

Summary

In alignment with Gift of Life Michigan's core purpose and core values, the Director of Donation Logistics serves as a key member of the organization's leadership team and contributes to organizational and departmental strategic planning and execution. The incumbent leads the Donation Logistics Center which includes donor referral intake, referral tracking, triage of donors, resource dispatch, clinical case management, and transportation. This role is responsible for the centralized donation logistics function and the coordination and management of all donation logistics, including the ownership of dispatch of Gift of Life personnel into donor hospitals. The Director works strategically to identify opportunities for operational efficiencies, ensures compliance with governing regulations, and fosters collaborative relationships with transplant centers and other key partners to achieve organizational goals.

Duties & Responsibilities

The following job duties and responsibilities are stated in broad terms and are not intended to be inclusive.

• As a member of the leadership team, contribute to the development and execution of the organization's strategic plan.
• Develop and execute a strategic vision and plan for assigned area(s) of oversight, in line with the organization's mission and vision. Be accountable for the achievement of the plan and its supporting goals.
• Oversee the operations of assigned department(s), prioritize objectives, and implement strategies to achieve department goals and KPIs.
• Oversee and provide strategic leadership in all clinical activities within donor logistics, including referral intake, triage, and resource dispatch.
• Develop and monitor a working budget for assigned department(s), including the identification of capital and staffing requirements.
• Develop and implement logistics strategies for movement of people and resources, aligning with organizational goals.
• Effectively plan, execute, and optimize the movement of people to meet the needs of organ, tissue, and eye referrals across the designated service area.
• Champion inter- and cross-department changes focused on innovation, gaining efficiency, and increasing productivity in support of the organization's mission.
• Participate in assigned internal committees, work groups, and project teams as appropriate.
• Represent Gift of Life through attendance at conferences and participation in local and national organizations and committees.
• Participate in peer-to-peer collaboration with other organ procurement organizations, tissue banks, regulatory agencies, and partners for best practice sharing and learning.
• Develop, maintain, and implement policies and procedures for assigned area(s) of oversight to ensure compliance with all applicable regulatory requirements.
• Perform other duties as assigned.

Supervisory Responsibilities

Qualifications

Education and / or Experience

Required

Preferred

Knowledge, Skills, and Abilities (KSA)

Organizational Culture Expectations