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Field Service Technician

Field Service Technician

TheMasonGroupRutherford, NJ, US
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Job Description

Job Description

Field Service Technician

We are seeking a skilled and motivated Field Service Technician to join our team! In this role, you will be responsible for fixing, troubleshooting, training, of our electro-mechanical equipment at customer sites. Youll have the opportunity to work hands-on with cutting-edge technology, assist customers with fixing equipment and training. Mainly regional travel (with occasional international travel).

This is a salaried position with additional compensation for travel. Comprehensive training is provided based on your experience and technical background.

Key Responsibilities :

  • Trouble shoot and service equipment at customer locations
  • Train customer operators on proper equipment usage
  • Diagnose and repair or replace faulty components on-site
  • Approve warranty replacements in line with company policies
  • Provide remote customer support, including occasional off-hours assistance (compensated accordingly)
  • Perform in-house tasks when not traveling, including equipment testing, customer follow-ups, and troubleshooting

What Were Looking For :

  • Associates Degree in Mechanical, Electrical, or Electronic Technology , or equivalent years of experience
  • Technical school graduates with an electrical / mechanical background are encouraged to apply
  • Experience with electro-mechanical equipment is a plus
  • Ability to read basic electrical schematics is a plus
  • Strong work ethic, high energy, and excellent communication skills
  • Ability to travel approximately 25-50% regionally and nationwide, with occasional international travel
  • Comfortable working in various environments and lifting / moving equipment as needed

    • Why Join Us?

  • Competitive salary + travel compensation
  • Hands-on training to enhance your skills
  • Work with innovative technology in a dynamic environment
  • Opportunity for career growth and development

    • What we offer :

  • A dynamic, flexible culture, that promotes collaboration and professional / personal growth of each team member
  • To be a part of a well-established team that values hard work, innovation & knows the value of its people
  • Coaching and mentoring, helping team members realize their potential, aiding in defining goals and executing them
  • We have an aggressive growth strategy, making way for ample advancement opportunities to transition into operations and / or direct management
  • Competitive base package
  • Continuous training - we are firm believers that a strong, knowledgeable, well-trained staff is the reason we are at the top of our field, having continued success
  • Competitive health-care package

    • If youre a problem-solver who enjoys working with technology and helping customers, wed love to hear from you! Apply today to join our team.

    Our goal as leaders is to provide value, value to our clients, vendors and more importantly to our team YOU!

    Looking forward to getting to know you...

    We, and our clients, are equal opportunity employers and consider all applicants for positions without regard to race, color, religion, gender, sexual orientation,

    age, national origin, disability, veteran status, or any other protected status.

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    Field Service Technician • Rutherford, NJ, US