At Child & Family Center, we believe that when unity in diversity exists, progress and growth is inevitable, and that diversity goes beyond gender & race. We aim for a diverse workforce and strongly encourage candidates of all backgrounds & experiences to apply.
Child & Family Center received the following awards :
- Child & Family Center scored the highest level (“very good to great”) in our annual report card for The National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care.
- Awarded the Joint Commission Reaccreditation. The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care.
Salary Range (final salary offer is based on a number of factors, such as certifications, experience, and more) :
18 - $21 / hour
PLUS
An additional $0.9615 / hour Bilingual Spanish Differential
Schedule : Monday - Thursday 10 : 15am-7 : 15pm and Friday 8am-5pm
Benefits we offer!
16 paid Holidays including 1 week holiday closure (paid) in December through JanuaryPaid Birthday Floating HolidayVacation and Sick TimeEmployee Wellness ProgramMedical CoverageAgency paid Dental & Vision Coverage (for EE-Only coverage)Voluntary Family Medical, Dental, Vision CoverageAgency paid Long Term DisabilityAgency paid Employee Life Insurance & Employee Accidental Death and DismembermentVoluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment401(k) available with discretionary Agency matchPet InsuranceMINIMUM QUALIFICATIONS :
AA degree or equivalent of 2 years of work experience in administrative services.Good knowledge and skill with Microsoft Office Suite or similar products, and other software as required.Good organizational skills and flexibility required.Strong communication skills (i.e., speaking and writing)Must maintain a valid California driver’s license, insurance and driving record which complies with agency’s insurance carrier standards.Bilingual in Spanish is required.Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy. May be required to obtain a Class II California driver’s licenseMust pass all applicable health, fingerprint / LiveScan and DMV clearances.JOB PURPOSE :
The Front Office Representative serves as the first point of contact for visitors and clients. The Front Office Representative provides assistance to individuals by responding to routine questions, providing general information, answering the main phone line, entering appointments, managing electronic calendar, and performing general clerical duties such as data entry, typing and faxing. This position also provides general office support with a variety of clerical activities and related tasks.
ESSENTIAL JOB FUNCTIONS :
Welcome and greet all clients and visitors; respond to client and visitors' inquiries in a courteous manner.Maintain security by monitoring logbook and issuing visitor badges.Answer telephones and direct calls to the appropriate employee while maintaining a polite, consistent phone manner using proper phone etiquette.Receive, sort and distribute incoming mail and coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).Facilitate client flow by notifying therapists of client’s arrival, being aware of delays / cancellations and communicating with client / clinical staff; schedule client appointments and conduct follow up reminder calls.Select, pull, and process files for year-end purging.Alert Crisis team of possible crisis situation.Assist in the ordering, receiving, stocking and distribution of office supplies.Responsible for keeping the reception area clean and organized.Assist with Medi-Cal verification.Support with obtaining required documentation for Medi-Cal enrollment / reinstatement.Assist Certified counselor with Medi-Cal and related service and documentation request.WORK SCHEDULE : FLSA Status : Non-Exempt – Full Time
Work-Week : Sunday – Saturday
Actual work schedule as agreed with Direct Supervisor and based on business / program needs.Work Schedule subject to change based on Center’s needs.Must work onsite full-time.Schedule : Monday - Thursday 10 : 15am-7 : 15pm and Friday 8am-5pmPHYSICAL REQUIREMENTS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to : WalkUse hands and fingersHandle or feel objects, tools, or controls, and talk or hearStand and sitReach with hands and arms, and stoop, kneel, crouch, or possibly crawlOccasionally lift and / or move up to 10 poundsSpecific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.This Agency is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Child & Family Center uses E-Verify to confirm the identity and employment eligibility of all new hires.
