Job Description
We are seeking a professional and compassionate Medical Receptionist to join our healthcare facility in Grand Prairie, United States. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient healthcare experience.
- Welcome and greet patients in a professional and friendly manner
- Manage patient scheduling and coordinate appointments using electronic scheduling systems
- Handle multi-line phone system and respond to patient inquiries
- Verify insurance benefits and maintain accurate patient records
- Process patient payments and manage daily financial transactions
- Perform data entry and maintain electronic medical records with attention to detail
- Coordinate patient care from initial consultation through discharge
- Manage administrative tasks including faxing, scanning, and filing documents
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Collaborate with medical staff to ensure smooth office operations
Qualifications
High school diploma or equivalent requiredMinimum 1 year of medical front office experience preferredProficiency in Microsoft Office Suite (Word, Excel) and medical office softwareStrong understanding of medical terminology and office proceduresExperience with insurance verification and benefits coordinationKnowledge of HIPAA regulations and patient privacy requirementsExcellent customer service and interpersonal communication skillsStrong organizational and time management abilitiesDemonstrated ability to multi-task in a fast-paced environmentExperience with payment processing and basic accounting proceduresProfessional phone etiquette and problem-solving skillsDetail-oriented with strong data entry accuracyAdditional Information
Green Oaks Physical Therapy values the well-being of our patients and our employees. We are committed to our patients' timely recovery and prevention of future impairments as well as the growth and success of our therapists. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. We are a team of therapist-owned outpatient physical therapy clinics specializing in general orthopedics and sports medicine, with 25 years of well-qualified therapy experience. Step inside any of our locations, and you'll feel a culture of care, professionalism, and human connection. If you are eager to learn and enjoy caring for patients from diagnosis through full recovery, we invite you to apply today!