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Lead Engineer, Cloud Services
Lead Engineer, Cloud ServicesRoku, Inc. • San Jose, CA, United States
Lead Engineer, Cloud Services

Lead Engineer, Cloud Services

Roku, Inc. • San Jose, CA, United States
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Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast‑growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

Roku Pay is one of Roku's core monetization streams and is well‑suited to ramp up on a significant growth path. Roku Pay encompasses the Pricing, Billing, and Payments ecosystems, as well as many other integrations, to deliver an excellent experience for our partners and consumers. We are on a journey to rebuild our platform to support our growth plans both in domestic and international markets.

For California Only - The estimated annual salary for this position is between $400,000 - $500,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

About the role

As part of this exercise, you will have the opportunity to design and build a highly scalable, performant, and resilient system—one that could significantly influence Roku’s future growth trajectory. This challenge will allow you to demonstrate your ability to architect solutions that operate at scale, leverage modern cloud technologies, and embody best practices in distributed systems design. You’ll work with cutting‑edge tools and frameworks to craft microservices, optimize cloud deployments, and ensure system reliability, all while contributing to the evolution of Roku’s technology ecosystem and its ability to deliver exceptional user experiences worldwide.

What you'll be doing

  • Lead the evaluation and implementation of new technologies and designs
  • Evaluate emerging technologies and seek innovative solutions to address existing and new challenges
  • Engage in architectural discussions across multiple teams, influence the roadmap, and take ownership of key projects and initiatives
  • Providing technical leadership and expertise to drive platform capabilities to ensure high availability and scalability
  • Demonstrate engineering excellence practice by setting expectations and leading by hands‑on examples
  • Own building platform features, driving directly with product and other engineering teams
  • Review technical specification documents created by the development team and mentor team members
  • Own design and implementation of shared architectural layers (e.g., queuing, event systems, shared memory clusters) and libraries that can be used across teams
  • Be an evangelist for best practices across all functions – developers, QA, and infrastructure / ops
  • Be an evangelist for platform innovation and reuse
  • Be actively involved in code / design reviews, but expected to code 70% of the time

We're excited if you have

  • 15+ years of experience in large‑scale backend services, specifically within payment system architecture and implementation, or related professional industry experience
  • A good understanding of various payment flows, including payment processing, card tokenization, payment gateway integration, and token vault management, is required.
  • Good understanding of different payment processing flows, such as sync vs async, and online vs offline.
  • Familiar with different compliance standards, such as SOX, PCI, 3DS, etc.
  • Experience with the RFP (Request for Proposal) Process, proven ability to translate business needs to vendor requirements, performance of deep technical evaluation on 3rd parties vendors, and helping businesses select the right vendor to scale with the company.
  • Strong architectural design experience and a proven track record of building a highly available, scalable payment platform.
  • Experience with multi‑cloud solutions is a plus, as is the ability to provide technical guidance for designing, deploying, and scaling applications across multiple cloud environments.
  • Strong expertise with cloud solutions / systems across the cloud, with AWS or GCP, is a must.
  • Strong experience in designing and leading highly complex transactional systems
  • Strong passion for technology and adding value to the bottom line through technology
  • Strong expertise in Payments and billing systems is required
  • Strong passion & expertise in building and adopting CI / CD pipelines
  • Accommodations

    Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.

    Our Hybrid Work Approach

    Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

    Benefits

    Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k) / pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

    The Roku Culture

    Roku is a great place for people who want to work in a fast‑paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that changes how the world watches TV.

    We have a unique culture that we are proud of. We think of ourselves primarily as problem‑solvers, which itself is a two‑part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

    To learn more about Roku, our global footprint, and how we've grown, visit https : / / www.weareroku.com / factsheet.

    By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe here at any time.

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    Lead Cloud Engineer • San Jose, CA, United States

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