Senior Technical Lead

Technical Lead

The Technical Lead is responsible for guiding the technical direction, quality, and implementation of systems and tools to support the Exchange's operations. Acting as the subject matter expert, the Technical Lead oversees technical design, development, testing, and deployment to ensure successful system functionality. The role provides strategic leadership in technical decision-making, mentors project teams, and resolves escalated technical challenges. By collaborating with leadership and technical stakeholders, the Technical Lead ensures interoperability, compliance with standards, and the successful delivery of solutions aligned with project goals. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

Responsibilities :

• Lead the technical design, architecture, and integration of system components to meet project objectives and ensure alignment with Exchange requirements.
• Guide technical teams in applying best practices for system design, development, and testing, ensuring high-quality deliverables.
• Provide mentorship and direction to team members to enhance technical competencies and ensure adherence to project timelines.
• Monitor and validate the quality of technical deliverables, ensuring compliance with contractual, security, and technical standards.
• Act as a subject matter expert for system architecture, providing technical recommendations that advance the Exchange's goals.
• Oversee efforts in CRM, telephony, APIs, and other system integrations to optimize technical performance and interoperability.
• Coordinate and lead the implementation of system updates and releases, including planning, testing, and defect resolution.
• Troubleshoot and resolve escalated technical issues, ensuring minimal disruption to operations and continuous improvement of systems.
• Collaborate closely with the Technical Manager and other Key Staff to ensure technical implementation aligns with operational and service delivery goals.
• Support Exchange API usage and integrations to enable efficient and reliable data exchange between systems.
• Ensure compliance with data security protocols, providing technical direction on secure development practices and risk mitigation strategies.
• Provide regular updates and technical progress reports to leadership, documenting potential risks and proposed solutions.
• Other duties as assigned.

Qualifications :

Minimum Skills :

Desired Qualifications :

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range USD $35,000.00 - USD $77,000.00 / Yr.