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Hostess

Hostess

Ascent HospitalityBirmingham, AL
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ESSENTIAL FUNCTIONS

  • Greets all guest with a warm welcome as they enter the Dining area.
  • Maintain awareness of guest needs and demeanor while waiting.
  • Seat guests by request or assigned table / section rotation.
  • Assist with the set up and cleanliness of the Restaurant adhering to Brand standards at all times.
  • Assist with inventory of food, beverages and supplies needed for each day
  • Assists with clearing and set-up of tables as they are vacated
  • Restocks self-service food and supplies as needed
  • Dust and cleans room decorations, appliances, & structural surfaces (e.g. wall fixtures, window sills, vents, etc.; using appropriate cleaners designated by immediate supervisor
  • Inspect areas for safety hazards
  • Check operating conditions of equipment
  • Communicate effectively with Management regarding any guest or employee issues
  • Use Micros or computer system as necessary
  • Performs any other duties or special projects as assigned

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES :

  • Must be able to understand, read, write and speak English at an advanced level to effectively communicate with Team Members and Guests.
  • Must be well groomed and have excellent personal appearance
  • Must be able to apply commonsense understanding, in carrying out instructions
  • Must be able to utilize and follow a checklist, take inventory of supplies and convey information to staff and management.
  • Must be able to comply in standardized situations with only occasional or no variation.
  • Must be available to work days, nights, weekends, and holidays
  • Must be able to work without constant supervision.
  • Must be able to work well as a part of a team.
  • Must be engaging with all guest throughout meal periods; responding to guest and Team Members as required.

    • PHYSICAL DEMANDS :

  • While performing the duties of this job, the employee will be required to stand for long periods of time on hard surface; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.
  • The employee frequently is required to walk, climb or balance, talk, hear and smell.
  • Must be able to work with cleaning chemicals, warm temperature and not be allergic to dust.
  • Must regularly be able to carry / up to 10 (+) pounds; frequently lift to 25 pounds, and occasionally push a cart weighing up to 200 pounds.
  • Must be capable of effectively using close vision, distance vision, color vision and sense of smell.
  • Able to operate in mentally and physically stressful situations

    • QUALIFICATION STANDARDS :

  • High School Diploma or equivalent is required.
  • Six months Customer Service, hotel or restaurant experience preferred.
  • Must have excellent customer service skills
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    Hostes • Birmingham, AL