Collections Specialist

Zwicker & Associates, P.C.Andover, MA, US

job_description.job_card.30_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Job Description

Description :

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.

We are currently seeking Debt Collectors to join our team. Several openings are available. The role provides paid onsite training for three weeks including weekly pay and monthly bonuses. The start date for the role is August 18th. The base hourly rate for this position is $17.00-$20.00 with uncapped bonus potential.

The office is located at 80 Minuteman Rd, Andover, MA, 01810 and the role is fully onsite for the first 90 days of employment with potential flexibility after.

The schedule is Monday - Friday, no weekends. Business hours run from 8 AM - 7 PM.

Responsibilities

Engage in outbound and inbound collection calls and email messages with debt settlement representatives to assess account position and negotiate favorable results for our clients.
Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company
Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives.
Comply with FDCPA and state consumer protection laws.
Comply with policies and procedures of Zwicker & Associates, P.C.
Other duties as assigned.

Requirements :

Excellent communication skills

Above average administrative and phone skills

Strong negotiation skills

Well organized, results driven

Effective decision-making skills

Professional communication skills (written and verbal) when interacting with customers.

Basic computer skills

Basic math skills. You will be required to complete a standard math skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.

Must be available to attend and complete entire training program

Physical Qualifications

Be able to lift five pounds or more

Be able to sit 90% of the work day at times

Be able to bend at the waist and be mobile when needed

Be able to read and comprehend position-specific documents and correspondence

Be able to communicate in a common language with (or to) individuals or groups verbally and / or in writing

Be able to operate a computer, phone, or equivalent device

Be able to complete a minimum of a 40-hour flexible workweek schedule

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements for this position, please contact Human Resources.

This is a full-time, full-benefit position. The benefits package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401K with match.

No phone calls, no agencies, EOE, drug-free workplace.

Please review our Applicant Privacy Notice : http : / / www.zwickerpc.com / job -applicant-privacy-notice /

Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

serp_jobs.job_alerts.create_a_job

Collection Specialist • Andover, MA, US